9189 results found
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Notes Section in Contacts should appear when making outbound calls
It would be helpful to add a note section in each contact, a label section for a custom name, and the company and first name would show together when calling.
1 vote -
Do not disturb monitoring
Wanted to have a feature to know if the specific user is on DND mode to avoid confusion on transferring the call. Having a specific platform to check or any indication that user is on DND seen by others
1 vote -
Notes Section in Contacts should appear when making outbound calls using RingCentral app
It would be helpful to add a note section in each contact, a label section for a custom name, and the company and first name would show together when calling.
1 vote -
Call queue Voicemail pin
Customer requesting to removed the voicemail pin for everyone has an access to it and not avoid hustle and remembering the password
1 vote -
Enable to change porting time
The customer would like to have the option to change the porting time
1 vote -
Dialed number shows as Private.
It would be helpful to show all dialed numbers in the app, instead of private.
1 vote -
Allow Users to have a visibility who's in a call or not using the RingCentral App
Allow Users to have visibility who's in a call or not using the RingCentral App
1 vote -
Add a feature that will provide an option to manage time out for keypress and entry on play announcement feature
currently there's no option to manage how many secs will the announcement be up for the caller to have more time in choosing keypress or extensions
1 vote -
Add more emojis to Avaya
If you use the Avaya app on the iPhone, you can use the emojis on the keyboard. If you use the desktop Avaya app you don't have the full access to emojis like you have on mobile. Is there any way of increasing the emoji library on the desktop app?
2 votes -
Mirror the area code on a call by call basis
looking for a feature that allows our sales reps to change their phone numbers to ones mirror the area code they are calling
2 votes -
add softkey button to put the phone system into afterhours mode immediately.
add softkey button to put the phone system into afterhours mode immediately.
2 votes -
Licensing availability can be clickable to show all customer available numbers
The customer would like to have the option on the interface of the Admin Portal under Licences and inventory that they can easily find their available numbers by clicking it instead of adding the numbers manually under reserve number.
2 votes -
RingCentral app should have an option to send fax to multiple contacts in a Group.
It is benificial if you are sending multiple faxes specially if you are sending the same information to all of your contacts
3 votes -
Different Ringtone for Transfers
Our parts manager isn't able to distinguish between inbound phone calls and direct transfer phone calls.
3 votes -
International Calling Blocked by RC
For international calling, it would be beneficial for customers to be notified when a country has been blocked by RC on our account. Although in the international calling rates section in the admin portal all the countries are enabled, RC monitors and blocks some countries. We practice international law and our attorneys call various countries. We would not know which countries have been blocked until attempting to call, which you then need to submit a whitelisting form which can take 24-48 hours to process. Being notified or having access to view a list of which countries are blocked will help…
3 votes -
Allow customer admin to disable Room Phone Line add-on incoming PSTN calls
Current customer with Rooms POC in progress asked this question; Impacts all customers with Room Phone Line add-on licenses. SIde note - this is also an issue for my tester account, receiving multiple spam calls to my demo system daily.
1 vote -
Transferring all of contacts from desktop app to another desktop app user
Customer doesn't want to copy the contacts manually from his desktop app going to another user desktop app. There should be an option to copy all or import all contacts going to another user.
1 vote -
Allow for integration with enerflo for solar sales.
I'd love to be able to call my customers.
1 vote -
Sync profile photo of User using main company number as SMS ID
We need to have the profile photo synced whenever we send SMS using the same number. Support advised that this is working by design, but it would really benefit us in determining Users who send SMS using the main company number.
1 vote -
Show User Phones under Emergency Response Locations
Under Company Emergency Response Locations, it would be nice to be able to see which user phones are currently assigned to each location.
1 vote
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