11781 results found
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Auto Dial and play recorded message
having an auto dial to contact their vendors as scheduled but does not have the time.the auto dial outbound call will dial as scheduled and play a pre-recorded message that they tried to contact the number
2 votes -
Add multiple users simultaneously in a Team Group
Cust called in a they want 300 users in a Team group simultaneously rather than adding members one by one
2 votes -
Old layout for RingCentral Web App
Needs to have an option on the web app to revert back to the old layout. Before, we can see the time when we have receive/sent a fax. Now it's only showing the date.
2 votes -
recover faxes for an admin for a deleted account
As an admin it's important for us to have access to any faxes that were sent by any of my users active or inactive.
2 votes -
Ability to Share the Call recording on RC Mobile app
The customer wants to have the ability to share the recording (call recording) using the RingCentral mobile app (IOS/Android)
2 votes -
Make 1300 as Default Caller ID
Make 1300 as Default Caller ID
2 votes -
Mitel Line key Display
Ability to display 24 line keys in 1 page,no need to press page 2
1 vote -
RCV should Support "New Outlook" when Scheduling a meeting
RCV should support Scheduling Meeting using New Outlook
1 vote -
Key beep
How to disable the key beep when dialing the caller's number on embedded app 2.0 Teams
1 vote -
Option to Tick/Untick the "Phone Number" in the "Publish in Company Directory
When an Admin is in the process of creating an ext. user, the Admin only sees the option to tick/untick the "Publish in Company Directory" for 1) User, 2) Contact phone, 3) Mobile phone; there's no option for "Phone Numbers". The Admin will have to finish creating the user extension then go to Phone System > Phone numbers > All numbers > Search for the TN > Under Company Directory Settings > Publish in Company Directory to "untick" the DID from the Company Directory. This method is tedious especially if there are hundreds of DIDs that need to be excluded…
3 votes -
To play and show recordings in the performance reports and show who a call was transferred to in the call log as well as that call and i...
...t's respective recording if there is one. To play and show recordings in the performance reports and show who a call was transferred to in the call log as well as that call and it's respective recording if there is oneThis is what was seen and brought up in the SFDC case 21800622 where the customer thought the call transfer was not recorded
2 votes -
Bypass SSO.
I (admin) am trying to change a user's forgotten pin#. we use SSO instead of passwords, and to change the pin it is asking me for the current admin password, even though i am currently signed on as the admin AND we do not use passwords.
2 votes -
Move voicemail messages to another mailbpx
It would be helpful if we could move selected voicemail messages to another mailbox.
2 votes -
Silence or Snooze SMS Email Notifications from Identical Number within last few minutes.
I have a user who would like to be able to silence or snooze SMS email notifications from the same phone number within the few minutes.
If having a conversation with a client, SMS messaging goes back and forth. An email notification is being sent for each SMS text.
We suggest having the ability to combine or ignore email notifications from the same number within a certain close period of time.
1 vote -
Option to modify text ID information
With multiple phone lines, ensuring we use the correct company number for outgoing messages is crucial. We're looking to customize labels to specify which company line each message is for, streamlining our communication with clients.
1 vote -
Show Overlapping Days or Time Length in Custom Rules
I currently have the need for a custom rule for a user to apply from 5 PM on one day until 5 PM the next day. The rule is working, but there aren't any details available showing that the system knows the rule needs to apply through the next day, or the length of time the rule will apply for. Looking at it today, it seems like the rule will only apply for one minute from 5 PM to 5 PM on the same day. Having more details available would be helpful.
1 vote -
Option to receive security code via SMS or phone call for UK Customers
Right now, only North American customers can receive security codes via SMS or phone calls. It will be best if we can also enable this feature for UK customers. Depending on the information stored under your user details, the security code is sent to:• Your mobile phone via SMS or contact number via phone call (for North America customers only)OR• Your email address (for all regions)
5 votes -
RingCentral App Faxing Option To CC Email address
We just received a request where a user could have the option to CC Email address when sending fax through the RingCentral Application
2 votes -
Option to opt out of Unified Inbox
Most of the users in my organization prefer to have the old layout in the Inbox in the RingCentral appPlease have the option to opt out of the unified inbox layout
2 votes -
Add a note
When communicating with patients it is normal to use a template. However, It would be incredibly helpful to be able to pin a note with the pt name or chart number to look them up easier. Or just to be able to tell them apart when answering questions that do not require us to go into charts.
1 vote
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