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  1. We have executive assistants who schedule video meetings for our executives and they can not see future meetings past the limited time line in the unified app. A full calendar that you could search, Day, Week, Month would be extremely helpful. Or add the ability to your meetings and the meetings you set up for others in the workspace calendar.

    35 votes

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  2. The customer would like to delete the attached file that was sent, it would be best to have the ability to delete the attached document/file sent to her via direct message.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  3. Instead of live monitor (listen) to a call, it would be great if you could monitor (listen) to all calls from a user instead of "dial in" to each call. The use case is, that we have coaches who listen to our calls from our users e.g. one hour. Currently they need to "dial in" in every call individuell. If the could "dial in" just in the beginning and then listen to all calls until they disconnect would save a lot of clicks and missed beginnings of conversations.

    14 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  4. Multiple extension to be selected on the Voicemail

    4 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  5. For an example, a customer will go on a vacation and she has pa particular saved voicemail whenever she is out of office

    1 vote

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  6. It would be great if we have a feature that persistently notifies of a new VM message until that message is checked/listened to

    1 vote

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  7. mobile app should an auto refresh state when getting disconnected to network or when changing networkapp should reinstate connection to internet source as soon as it check that the mobile phone is connected to a new network

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  8. Customer request if ever the attachment was corrupted they want to see a prompt that attachment needs to update or revise.

    1 vote

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  9. Customer is requesting that since the call was being dialled from a ring central phone number transfering to an external number, there should be an option to change or update the external phone number caller ID

    3 votes

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  10. The customer would like to have an option for sms bundle not only good for a month but also have another option good for a year. That will save time to add a bundle every month if they really know well their sms consumption

    2 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  11. An administrative assistant who has a presence line on their handset, answers the presence line extension and determines that the caller should leave a message to the originating extension. There isn't a way at this moment for the call to be routed or transferred to the originating extension.

    6 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  12. It would be helpful to show all dialed numbers in the app, instead of private.

    4 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. Recently a posted note in RingCentral disappeared. I'm not sure what happened to the note but it got me to thinking that there should be a trash for recently deleted notes to avoid losing important note/projects.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  14. It would be beneficial, if you could add "autotext" to all outgoing SMS messages that contained "opt out" language.

    9 votes

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    Under Review  ·  1 comment  ·  SMS/Text  ·  Admin →
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  15. I think this is useful if we can see the calls, messages, and faxes for more than 1 extension on the app on my phone.

    3 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  16. Wanted to have an option in the reports on how many times a desk phone goes offline.

    5 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  17. opt out option at the bottom of text messages sent

    5 votes

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    Under Review  ·  3 comments  ·  Application  ·  Admin →
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  18. Use Case: Financial Advisors have complex call flow requirements on lines with BCA. They need the option to roll missed calls over to another extension if they or their delegates are not available to pick up the phone to ensure the caller never has to leave a voicemail.Feature request: Add "Missed Call" handling to Delegate that allows them to forward missed calls to a different extension.

    12 votes

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  19. Ability to add customer columns in Live Reports Dashboard

    2 votes

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  20. I would love to be able to turn off the missed call notifications badge. Only certain people in my shop answer the phone but we all use it for messaging and transferring calls internally. However I constantly show to have notifications in my browser tabs about missed calls. Makes it hard to know when a message actually comes through.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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