12731 results found
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Attach File in RingCentral App using company-wide Google Drive global account
Customer wants to setup their Google Drive settings globally for the entire organization in the Attach File option in RingCentral desktop app. Customer can setup the attach file using Google Drive individually but not globally for the entire organization. Thank you.
4 votes -
App for smart watches
Like many in the business world, my business partners and I all have iPhones and Apple Watches. It would be very beneficial if Ring Mobil had an Apple Watch app. Currently I do not get any notifications from Ring Central on my watch. This is particularly an issue if my phone is set to silent. I would like to know of important incoming business calls even if I have set my physical phone to silient. My watch can also receive calls. When I am running or at the gym, not having an app makes me have to carry my phone…
13 votes -
Option to remove the profile/icon of the participants in RCV Meetings
Option to remove the profile/icon of the participants and only the speaker can show the profile/icon in RCV Meetings.
1 vote -
ability to create Analytics reports for a specific call queue
ability to create Analytics reports for a specific call queue
7 votes -
Multiple Users on one license
Customer wants to have a feature where multiple users can access 1 extension
2 votes -
AUTOMATION FOR CLEAR DATA ON RINGCENTRAL DESKTOP APPLICATION
Customer wants to have an option to automate clearing application data on their ringcentral app instead of clearing it manually.
5 votes -
Program a forward button to transfer incoming calls to another desk phone without answering the call.
It would be very helpful to have a physical button on the desk phone that can forward the call to another desk phone/extension without needing to answer it initially. This can help our customer not having to enable the custom rule on their online account and just be able to transfer the call as quickly as possible.
4 votes -
Conference Call.
Need to have a functionality to change the conference number and make it as a toll free number.
1 vote -
Call Parking
When we park calls to get information we continue to get other calls and have to refuse them to get back to the dial pad. Is there a way that we can hold or park a call and not get calls?
1 vote -
Put a label for recording/uploading greeting button
It's best to put a label to avoid confusion when we need to upload a customize greeting. Instead of just a red dot/button put a label that it says 'upload'.
1 vote -
we get a lot of fax failed to send or busy - please set it so fax will continue try outbound until it successfully transmits
continue to auto dial until fax transmission is successfully sent
1 vote -
Log Out All Users in One Button
Super Admin should have the ability to press a button on the Admin Portal to force log out all devices they are signed in. This should also be coordinated with teh Account Validation button. Once enabled, Super Admins should have a way to force log out and require everybody to undergo account validation to assure that only legitimate sign-ins happen account wide.
10 votes -
Custom Rule
id like to have more option for custom rules. id like to be able to have an option to select if a caller was from a particular site to forward to
2 votes -
Remove the primary number on SMS for the super admin account and use company number only
For ease of use at my 2 front desk computers and for our members to not receive texts from several numbers, we prefer to keep all texting under the company number
2 votes -
RC app chat notification
Settings for extending the chat pop-up notifications in Ring Central app
11 votesWe want to know more about this idea! Is this for desktop or mobile experience? Please include screenshots of the notification you would like to extend. Thank you!
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Global Contact Sharing of your personal contacts to people in your company
We have a medical transport busines and work with different providers and drivers and employees. It is a hassle to constantly upload new contacts and share them. Can we create a feature where we just have a global contact list that we can all refer to whenever we add someone?
15 votes -
Ability to run reports using Filter in License and Reports
When you go to License and Reports there is an option to use a Filter. When you select that option for filtering, and you run a report for a specific cost center, the report contains all cost centers. (We are a cost center centric customer). There needs to be the ability to only run reports per the filter criteria.
15 votes -
Block All incoming International calls in bulk option
The customer wants to have a feature wherein they can block instantly all international numbers without manually entering the country code.
7 votes -
Desktop App Specific Permissions
I would like to have the ability to remove certain permissions for some users in the desktop app only. For example, there are some users we want to be able to use the meetings/RCV feature for online meetings, but not be able to call or text from the app. I would also like to remove access to fax, Apps, Messages, Workspace (tasks, calendar, etc.) as there are some features that we use other platforms for and do not want available to our users.
19 votes -
View only company call logs permission
Requesting to have a feature where we can add a specific role where a standard user will only have View Only Company call logs, no option to delete recording.
2 votes
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