12109 results found
-
Reporting on SMS Usage
It would be great to have the ability to get a report on SMS usage in RingCentral
12 votes -
Porting process in the Service Web should show the condition for porting in, i.e. For porting TFN to TFN and Local to Local
Porting process in the Service Web should show the condition for porting in, i.e. For porting Toll Free Number to Toll Free Number and Local to Local so as not to surprise the customer a new number charge
1 vote -
Direct sells to Hungary
I just found out that I'm not able to place "Hungary" as my business related country in the admin settings.Support told me that just countries are listed in which you handle direct sales.So I request to start sales in Hungary as well.If you need a partner onsite, feel free to contact me.https://digitalassetsconsulting.eu
1 vote -
Disable call recording to locations that are not allowed to be recorded.
I dont want calls to be recorded in states where it is not allowed to record because that's the law...
1 vote -
Allow Call log to retrieve report for Specific phone number only
Allow Call log to retrieve report for Specific phone number only
1 vote -
Show the license type for numbers in the inventory
When looking at the number inventory you are unable to see whether the numbers are associated to MVP licenses or are additional local/ international numbers. Please make it easier to understand which license type these numbers are. For example one customer looks like they have 287 numbers available in the inventory but only 1 of these is actually an additional local number.
4 votes -
Ability to Choose to whom or which email the monthly billing statement will be sent.
It would be better to have the ability to add or choose to which email the monthly billing statement will be sent since not all the time the super admin is the one managing the accounting and billing.
2 votes -
Add Call Queue Pickup to Mobile App
Our Facilities personnel are rarely at their desks and, as a result, do not have a desk phone and it is not practical to use the desktop app since they are away from their computers most of the day. They would like to be able to use the Call Queue Pickup feature available on desk phones, the web and the desktop app, but for some reason not in the mobile app.Please add Call Queue Pickup feature to the mobile app.
11 votes -
Auto Response for Disable SMS
Hi TeamPlease include a auto response for SMS disable that the SMS is not working for faield for clients SMS
4 votes -
Ability to view call queue VM from the RC app
Ability to view call queue VM from the RC app
1 vote -
Ability to Paste Contact Names Into New Text Message
We would love to copy contact names from an excel doc & paste those, in mass, into the 'TO' field of a new message, so we can send that message up to 100 people. Now you have to manually start typing in the name & then select it. This isn't preferable for a text going out to 100 contacts
2 votes -
have the abillity to intercomm using mobile app
it would be nice to have the ability to do intercomm using mobile app and receive intercomm msg while on a headset and not on speaer mode
2 votes -
To have the option of putting the extension number of the recipient when sending a fax message externally
There are fax recipients that do not have direct numbers so it would be helpful if an option to put their extension number will be available when sending externally.
1 vote -
Ability to block short code numbers the same as blocked phone numbers
Although a short code number has been added to blocked numbers on our operator extension, my users are still getting spam texts from the number. Please add the ability to block these. Furthermore, when I add a short code number to the list of numbers to block, it prefixes the number with the number 1.
43 votes -
Call Screening RingCentral Mobile App
Unable to hear the name announcement of the call screening using RC Mobile App
2 votes -
Collecting customer feedback after a call or X amount of calls in the day
RingCentral feature that could be turned on on queues for all members, or extensions, for collecting feedback after the end of a call or option of after every few/X amount of calls. Example, When a caller calls a number/extension/queue group that has the feedback feature "on" , to ask the customer to wait after the call ends to stay for a brief survey. Either an automated satisfaction option of scale to 1 star(poor) to 5 start(best) with option to record a brief "voicemail feedback" if customer/caller chooses, such recorded feedback could be assigned to a mailbox email of a RC…
2 votes -
I want to know if the host can see who is on the conference call. what numbers are on the call while the call is going on
I would like the ability to see who is on a conf call! and disconnect calls if they shouldn't be on the call. I see when you add a call on the conference call you see the number before you merge them into the conf call
2 votes -
Introducing a DECT Multicell solution to RingCentral like Snom M900
More and more customers asking for a professional and modern multi-cell DECT solution, scalable and with versatile functions. We have been using the M900 in our actual Broadworks Cloud solution from Broadsoft/Cisco for some time now and our customers are thrilled with it. The M900 has an integrated DECT manager, offers DECT and LAN synchronization. The integrated DECT manager manages all base stations in one installation and ensures constant availability and seamless handover. This means that calls are seamlessly transferred between the individual base stations - even across floors or buildings. The integrated TLS encryption sets absolute standards in terms…
13 votes -
To migrate all data from old number to the new number
To migrate all data from old number to the new number
3 votes -
Monitor calls that are in conference
id like to be able to monitor the calls my agents are making when in a conference call
14 votes
- Don't see your idea?