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10496 results found

  1. The ability to prevent update the task definition (title, team, category, assignees, due date-time, repeat, complete when, color tag, de...

    ...scription) for everyone but creator.. To have the ability, to define only by creator, if the task definition is able or not, to be modified by the non-creator.In case if the flag=false/disabled the edit function is disabled for non-creator users.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. Snipping tool for Message

    Many times its handy to send a quick snapshot of what is on your monitor with a fellow worker. A snipping tool plugin within message would make this easier than using the print screen button or the windows snipping tool.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  3. Additional searchable name fields

    Our employees change names (divorce, marriage) and it's important to be able to perform coherent user audits and also for names to be searchable. The display name, in many cases, is the user's face to the world - and frequently that means that a married name needs to be completely removed in the event of a divorce, and often, married staff want to use only their spouses surname - forcing them to include a name they do not want shown is unnecessary friction, so there should be another place where names can be associated with the user account, with the…

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  4. Reassign Task to a Different Team or Group

    I would like the ability to create a task and then either copy or reassign to a different team/conversation.

    7 votes
    Implemented  ·  1 comment  ·  Application  ·  Admin →
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  5. Ability to toggle "Tips" on/off for new users of the RingCentral App

    Toggling 'Tips' on and off from the Resource Center within the application would benefit more advanced computer users that don't require (or want) a tutorial through the application's usage/features.

    18 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  6. add text signature

    Add text signature that can be attached for every text

    2 votes
    Future Consideration  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?

  7. Ringcentral Caller ID Name or Number should reflect to Mobile Numbers

    Customer wants ringcentral to show their Caller ID Name or Number as the caller id once they call their client;s cell number because not all of their client has a landline.

    22 votes
    Under Review  ·  3 comments  ·  Admin Portal  ·  Admin →
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  8. Send calls to Teams in E164 format

    Send calls to Teams in E164 format.Teams is expecting calls from Ring Central (direct routing provider) to be sent in E164 format, which is a standard.This would properly resolve numbers to our Teams and Outlook contacts.

    2 votes
    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  9. Text responding to incoming phone calls

    on the desktop app on incoming phone calls you text back responses like “will call you back in 10mins” but on the mobile app that is not avaialble I have to just let the phone call go to voicemail

    1 vote
    Planned  ·  0 comments  ·  Application  ·  Admin →
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  10. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    Ability for an admin to configure which outbound caller IDs are eligible for an end user to select. Example, not all company numbers, but just some, or only UK numbers and never the US company number, etc.

    34 votes
    Planned  ·  1 comment  ·  Accessibility  ·  Admin →
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  11. Allow outbound fax cover sheets to be updated

    When you send outbound faxes to someone, you can't specify a person, company, subject, or any of the outbound variables in the cover letter using the Ring Central Application.

    31 votes
    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  12. Per-user outbound caller ID list customization and search feature.

    We have 281 company numbers and it would be nice if we could customize the outbound caller ID list list on a per-user basis so that users would only see the numbers they need to call out of. Currently, they have to wade through every single company number to choose the one they want. We can set the default one for them with a template, but some users regularly need to make calls from multiple company numbers. A search feature would also be nice in the RingCentral app on desktop app and RingCentral Mobile apps when selecting a "Call from:"…

    46 votes
    Under Review  ·  4 comments  ·  Application  ·  Admin →
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  13. User group access call log of the same user group

    ☐I have sales department that for training purposes would like to access call log for their own department. I don't want them to be in manager/admin group because they should not see call log of management or CEO.

    72 votes
    Future Consideration  ·  15 comments  ·  Application  ·  Admin →
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  14. Remove Minimum Threshold for Recording a call (<60 seconds currently)

    I was told by support that call duration that are less then 60 seconds are not recorded. This minimum should be removed as all calls should be recorded when call recording feature is turned on. There can definitely be calls that have duration that are less then 60 seconds but still important for them to be recorded.

    4 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  15. Adding and sharing a new contact company wise so all have access to their Information

    It will really help us all in our company and SAVE US A LOT OF TIME.

    1 vote
    Planned  ·  0 comments  ·  Application  ·  Admin →
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  16. Change presence and queue call availability from tray icon in Windows RC Desktop App

    Should be able to right-click the RC App tray icon, in Windows, and select your presence status along with being able to accept queue calls. Instead users are required to fully open the RC App and change the status by selecting their profile avatar and choosing a status. This functionality is available with Microsoft Teams and other UCaaS solutions. Currently users have 2 options when right-clicking the tray icon (Bring to front and Quit).

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  17. Add black lists users can subscribe to

    It would remove most of our incoming call handling costs if we could block all foreign exchange transfer companies, mobile phone companies and energy suppliers.We would happily pay for a service to block a maintained list of these problem callers.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  18. Have a faster way of changing the deskphone's outbound caller ID without having to get into the web portal

    The method of using the mobile app and the desktop app in conjunction with the web login both worked, but the method is way too involved for the Users.

    7 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  19. Recovery of deleted workspace notes

    Recovery of deleted workspace notes

    2 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  20. Allow for custom Dial by Name greeting.

    We have a professionally recorded dial by name greeting. Says the same thing but using the same voice we use for our auto attendant and on-hold recordings.

    18 votes
    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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