9677 results found
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disable notifications of "New Call from SUSPECTED ROBOCALL"
Have the option to disable only notifications received from RoboCalls for missed calls
3 votes -
Removing whisper when Smart AI is enabled
Customer would like to remove the whisper when Smart AI is enabled.
3 votes -
When transferring a call and receiving extension did not pick up, call should go back to the original extension instead of going to voicemai
When an extension on the account initiates a transfer and the receiving extension did not pick up, the call should go back to the originating extension instead of going to voicemail
3 votes -
Limit Access to Call Recordings
Supervisors need to only have access to the recording of their team members. Currently it is an all or nothing setup.
4 votes -
Separate Settings for Call Queue and Extension Ring groups
Right now, call queue is not working due to the ring group set up under the extension settings. It would be great for call queue to work as designed regardless of the extension settings.
4 votes -
RCV via browser ads option.
When a non-subscriber joins a meeting via a browser, they are automatically redirected to the RingCentral website at the end of the meeting. It would be beneficial to have the option to configure the redirect so that non-subscribers are directed to our own business website instead of RingCentral's.
1 vote -
Auto Dial missed call numbers.
An option to create a rule that automatically assigns missed call numbers to a specific user, who will then be automatically dialed by the system as soon as they come online.
1 vote -
Ability to receive incoming calls for two call queue with one incoming number.
Ability to receive incoming calls for two call queue with one incoming number.
1 vote -
https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48051431-filter-call-logs-with-multiple-extensions
Customer would like to download the call logs for multiple user simultaneously.
3 votes -
Yealink Base with Multiple Yealink Handsets to Ring Sequentially.
Feature Request : 1 Yealink Base with Multiple Yealink Handsets to Ring Sequentially.
Details : Want to have the ability to set the sequence of how a call routes to 1 base with multiple handsets paired.
Significance of the feature : To be able to maximize the wireless capability of the yealink cordless phone.
Current behavior : No option to change the forwarding setting of a handsets that's paired to a single base station.
3 votes -
Automatically print fax without being required to sign in to RC App
Customer has a separate extension for their fax number and no one is signing in to it. They want the faxes to still do Print-to-Fax even without being required to sign in. Faxes are received but it doesn't print automatically when no one is signed in to the fax extension
7 votes -
Hide gifs in messages
When users send gifs to one another, the movement of the gif can be distracting, or the gif itself may be undesirable to see continuously. An option to collapse the gif and hide it from view in the message would be super helpful. (Slack has this feature)
5 votes -
For Fax cover sheet
For Fax cover sheet allow you to input to whom the fax is being sent to without entering their name and Fax# into contacts. Why would we want to enter into contacts a persons name at a mortgage company with a Fax# when we probably will never send another Fax to them.
4 votes -
Blocking Specific Numbers Account Wide
Implement a system-wide restriction to block users from dialing a specific phone number while maintaining the ability to make calls to other numbers.One possible solution to block users from dialing a specific phone number system-wide while still allowing them to make calls to other numbers could involve implementing a call-blocking feature at the network level. This feature would be configured to recognize the specific phone number that needs to be blocked and reject any outgoing calls to that number from any user within the network. Additionally, administrators could set up permissions or restrictions within the phone system to prevent users…
6 votes -
Overwrite status synced with Google and Outlook calendar
It is a benefit, that RingCentral MVP (and the partner brands) syncs the status with workplace systems from Google and Microsoft.But it there are situations where the user likes to set the status manually to 'available' and so overwrites the synced status from the calendar. This is a valid use case, when a meeting ends earlier and the user like to show the colleagues, that he is available now (without changing the calendar entry, which is cumbersome)Or the user has a blocker in the calendar but should be reachable anyhow.
6 votes -
Unlimited sms
its 2024 nobody calls everything is texts, telus and rogers and every other service provides unlimited sms , seems kind of obvs, u guys r jus scamming ppl this is ridiculous, how can u call urself a phone service company and not have unlimited sms, theyve had that for over 10 years now,
7 votes -
Contacts/Address book.
I see where we can create a "team" in the contacts section, which allows you to invite members from work. What about the ability to create groups for just your regular contacts? I'm a recruiter and it'd be handy to have my candidates listed under groups such as "On assignment" or even by skills like "machine operators" or "warehouse workers".
1 vote -
Add Push to Talk feature in UK account
Kindly add the Push-to-Talk Feature for UK Customers
2 votes -
Audio Conference
Extend the up-time of an audio conference from 6 hours to 24 hours.
2 votes -
Feature Request - Grandstream Deskphones Support via Assisted Provisioning
Dear RingCentral Support Team,I hope this message finds you well. I am writing to bring to your attention a feature request that I believe would greatly benefit our organization and potentially many other RingCentral users.Currently, we are using Grandstream deskphones within our organization, and we have noticed that they are not fully supported by RingCentral, likely due to the fact that RingCentral does not sell this specific brand and model. However, we believe that providing support for Grandstream deskphones via Assisted Provisioning would be a valuable addition to RingCentral's compatibility.Assisted Provisioning for Grandstream deskphones would enable users to seamlessly integrate…
10 votes
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