Settings and activity

216 results found

1. Social Media Comment Threads - Lock Ability

   31 votes

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   Needs More Information  ·  2 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Aug 15, 2025

2. Pre-Recorded Message Feature for User Extensions

   5 votes

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   0 comments  ·  Events & Video » RingCentral Events  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 30, 2025

3. Ability to change the Conference dial in number to Tollfree number/ local number

   11 votes

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   1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 30, 2025

4. SMS Text notification ATT

   18 votes

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   New  ·  2 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 30, 2025

5. More than one user needs to be able to text from the main company number

   2 votes

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   Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 30, 2025

6. Shared SMS were multiple users can receive and send SMS on specific number

   806 votes

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   167 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!

   
   

   To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.

   
   

   Thank you! 

   Marie supported this idea  ·  Jul 30, 2025

7. Grant Remote Control Access to Shared Screen via website not app

   20 votes

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   New  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 30, 2025

8. Modify the text in the subscription email

   15 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 30, 2025

9. Sync Real-Time Dashboard Edits After Sharing

   18 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 25, 2025

10. Add reporting for use of specific extensions (like message only extensions)

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 23, 2025

11. Performance Reports for Message-Only Extensions

    12 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 23, 2025

12. change button shape and placement

    22 votes

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    New  ·  3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 23, 2025

13. Poly Lens Integration with RingCentral

    21 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 16, 2025

14. Inbound Queued Callback option in Queue Events, it's only in DTMF sub-Queue Events options which is limiting

    14 votes

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    New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 16, 2025

15. "Standard" level users being exposed to the "Admin Portal" tab when RingSense is enabled

    30 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Thank you everyone for reporting this-- our Product team is reviewing resolutions now.

    Marie supported this idea  ·  Jul 16, 2025

16. Need Wrap Time to also apply to manual outbound calls

    12 votes

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    New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 15, 2025

17. Please make new features OFF by deafult "AI Assistant" with pop-up to try new feature

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    21 votes

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 15, 2025

18. RC APP Status when on Webinar

    12 votes

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    1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 8, 2025

19. Transferring calls to RingEX Extensions via corporate directory

    48 votes

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    Under Review  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 7, 2025

20. SMS forwarding settings

    52 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 7, 2025