97 results found
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Company Phonebook for all users from one single upload
It would be very helpful if there is an option to upload a company wide phonebook that will be used by all users. I just spoke to Ringcentral support and was advised that at the moment, the only option is to upload individually to each user which is not ideal and time consuming. A better option would be to upload to the admin portal and all users can pull the contacts from there and it would be great if each user is given an option when saving a new contact to either save it as a local contact (for their…
63 votes -
Advanced searching for contacts
When I am sorting call history or starting a new call, it should filter results from company, and first and last name. Currently it only filters results form first and last name of contact.
54 votes -
Sync contacts from portal to deskphones
Sync contacts from portal to deskphones
47 votes -
Allow More Than 10,000 Contacts
With large organizations, 10000 contacts is nowhere near enough to support the amount of contacts we would like to sync into RingCentral for the Caller ID. This limit is arbitrarily low and should be raised.
45 votes -
Outlook Contact Sync with Subfolders
Currently, when syncing the RingCentral App with Office365 Contacts, the only contacts that are pulled are from the primary contacts folder, not the subfolders that a user may have created.It would be useful to eitherProvide for the ability to choose subfolders to sync with from the RingCentral AppJust recursively look in the subfolders and sync everything within RingCentral.
29 votes -
Sync Zoho Contacts into RingCentral App
Our company synced our RingCentral account to our Zoho CRM, but the CRM contacts are not shared/synced back to RingCentral's contact database in either the RC desktop or mobile apps. Please add a feature to sync the contacts between the two systems.
20 votes -
Show user status in contacts list
Ability to see user status in all web/desktop views would be a timesaver.
18 votes -
Export Company Contacts
Export Company Contacts from the Admin Portal to Excel.
16 votes -
Allow uploading of multiple contacts on the RingCentral app to make bulk SMS easier
It will be a great feature to allow the RingCentral app to copy contacts from multiple cells of an excel spreadsheet and have it pasted on the To: field or alternatively, to allow uploading of multiple contacts via csv file to make sending out SMS in bulk easier, instead of having to type the contact names or number one by one,
16 votes -
Export company contacts
Export company contacts for user view. It would be easier if we can also download company contacts even in user view.
13 votes -
Creating new Contact Groups
In contacts, contacts are grouped by Company, Guests and Personal. A feature should be introduced to allow users to create a separate contact group (eg. Clients), for ease of sorting and allocation of contacts.
13 votes -
Need the Desktop app to integrate with on-prem Exchange and Outlook (for Contacts)
Using the Desktop app the only options I have under Settings | Calendars and Contacts are Microsoft (365) and Google. We don't use either of these. Our organization uses an on-prem Exchange server and Outlook. We want to access our contacts using the Desktop app, too! We have the Outlook add-in, but we'd like to "advertise" to our employees that they can do everything communication-wise from within the Desktop app.
13 votes -
Multisite - support for 'site' contacts Directory limited, not entire company
This is a common ask in the retail market like we faced during the DECATHLON project.
This will allow for the end user to access a directory based on the following:
-/ Global Directory (e.g. all stores) tier
-/ Regional Directory (e.g. stores in 1 city) tier
-/ Local Directory (e.g. specific store site) tierEvery store is usually autonomous and needs access to his own directory and is not shared among other stores.
In case we can’t support site directory - as a minimum the ask is to support search based on multiple criteria:
Criteria would be coming from…12 votes -
Integrate local Mac Contacts within the app (like RingCentral Phone does)
This applies to the RingCentral app on Mac (not sure it if would apply to Windows as well). In the old RingCentral Phone app, it would integrate with the Mac's local Contacts app (Settings > Contacts > View Mac Contacts). Doing this would allow the list of calls/texts to be populated with the callers' names instead of phone numbers. This was great. In the new RingCentral combined app, this isn't possible. Under Settings > Calendars and contacts you can connect the app to Microsoft and Google, but not your local Mac Contacts app. Thus I currently have to run both…
12 votes -
Sync Desktop Contacts with Cell Phone App Contacts
Currently My desktop App Contacts do not sync with my mobile app contacts despite using the same login information. If I am unable to be in the office I cannot access my clients numbers from my cellphone app. And who wants to type in all that information twice
10 votes -
Sync contacts from RingCentral to iPhone
to be able to sync contacts from RingCentral to iPhone
9 votes -
Import User's First and Last Name from Microsoft 365 to RC Desktop App.
When a contact is imported from Microsoft Office 365 to RingCentral it should show the contact's first and last name in the RingCentral Desktop App.
9 votes -
Sync Contact Directory between Polycom and Admin Portal
Sync Contact Directory between Polycom and Admin Portal
8 votes -
We'd love to have "Quick Contacts" or "Favorites" feature on RC:MVP desktop version.
We'd love to have "Quick Contacts" or "Favorites" feature on RC:MVP desktop version.
8 votes -
Be able to create customized folders for contacts
Really need to be able to compartmentalize the contacts into categories at will
8 votes
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