93 results found
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Access external contacts via ric phone app
imported contacts using shared directory using admin portal
visible on RingCentral phone installed on desktop
Be able to use HUD using external contacts1 vote -
Contact Center Routing Number in the RC App directory
Have Contact Center Routing Number (numbers not assigned to a user, call queue, IVR etc) be seen as Account Contact numbers in the RC App. The only ones that you will see in your Contacts are numbers that are assigned to an extension (user, call queue, IVR etc).
1 vote -
RingCentral Should allow to connect contacts to multiple outlook account (emails)
RingCentral Should allow to connect contacts to multiple outlook account (emails)
1 vote -
External contacts for federated account
External contacts shows in both accounts.
1 vote -
Add Vcard
Is there a way to add Vcard in Ring Central so we can send it via text? If there is, please send me how to do it. Thank you.
1 vote -
Allow number search in the dialler to also look in the extension name field
If an extension has been named with a number or code as an identifier that isn't the same as the extension number, then the number or code used in the name is not searchable in the dialler. Entering numbers in the dialler should also look at the extension name field
1 vote -
Saving a Number while on Call
Is it possible to save a number while on call. To be clear, saving a number from which you are currently on a call. I think it is something that can add efficiency for users to save a number while waiting for the person to pick up the call.
1 vote -
Increase the number of contacts that can be added to the Ring Central App
It would be useful to increase the number of contacts that can be added to the Ring Central App up to 20,000. This could be helpful for our company or larger companies that work with CRMs that automatically import contacts into the Ring Central App. Thanks!
1 vote -
Auto created contacts from chats with AI identification
The idea would be to use AI to improve contacts management and people efficiency... One thing I have found difficult since I joined RingCentral is to remember all the names and what people do as I have met so many people...IF when I chat with someone MVP could suggest and automatically create a contact I have been "In contact" and put a note of what we were talking about (like when you send a text and apple highlight and suggest to create the contact if it see a name). And then I could also go back to it and change…
1 vote -
"Rolodex" where you can house all your contacts that the entire company can reference.
Since Ring Central is for calls both incoming and outgoing it would be nice to be able to add contacts that the company uses such as vendors you work with, site contacts, etc.. Currently you can only add "Personal Contacts" which only the user can reference. Essentially a rolodex of contacts the company uses.
1 vote -
Import/Export Company Contacts to Another Account
This would allow clients who has more than 1 account to create a central address book/contacts
1 vote -
App to sync CardDAV Contacts with RingCentral Contacts
We need an app for bi-directional synchronization of contacts from a CardDAV server with RingCentral.
1 vote -
Admin wants to have the capability to remove the option for standard users to see the Company directory/contacts.
This is beneficial for the Admin who don't want the users in the account to see the contact details of the super admins or other users.
1 vote
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