11790 results found
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Reset Extension to send New Welcoming email for new set up
Reset Extension to send New Welcoming email for new set up
3 votes -
List of existing Kbis for number request
Have the list of Kbis already available to request numbers. The customer must always send the same Kbis. If there were a list of valid items, this would enable multi-company customers to better manage their fleet.
1 vote -
Ability of the message-only-extension to receive SMS
it would be best if we have the option to use the message-only-extension as the fax and SMS recipient
1 vote -
Call forwarding history
It would be great if we had the option to view the call-forwarding history of the account prior to updating the call-forwarding in the online account.
1 vote -
Ability to turn off new feature tutorials
Need the ability to turn off the new feature tutorials through the RingCentral Mobile app on iOS devices
1 vote -
Remove RC app link from RC phone app
Remove RC app link from RC phone app so users is not redirected to download the RC app
1 vote -
see all direct call forwardings in (downloaded) user list
it would be nice to see all direct call forwardings in user list (and/or exported user list) and also to see if an custom forward rule is active and to override quickly the direct forwardings in bulk.
14 votes -
Unlimited Toll Free Minutes
It would be better if there is unlimited toll free minutes that we can subscribe because of all the spam calls that are taking up toll-free minutes
8 votes -
Add IVR and Fax Option on Essential Plans
Add IVR and Fax Option on Essential Plans
4 votes -
CALLER ID NICKNAMES FOR DIFFERENT OUTBOUND SYSTEM NUMBERS
Hello, I have a business here in the US , that represents 13 different companies in different matters, When outbound calling we can set up 13 different numbers to call out from , However in order to remember which company is attatched to which number there is currently no way to label the outbound number, On the call out number toggle, it lists all numbers as "Direct Number" Making it very confusing for staff to call out from the correct number as all IVR menu numbers are called , "Direct Number"This is a request to add either the IVR menu…
1 vote -
New Fax Message To (Extension Name)
When a fax comes in and sent on a specific extension, they will see on email subject the name of the recipient or specific extension who received it.
1 vote -
Receives 1 notification for both voicemails of two extension
Is there any way to fix it to where and extension only receives 1 notification for both voicemails of two extension
1 vote -
Show full name of the call queue calls
Call queue calls when answered only show the number and PART of the call queue name and agent it would be helpful to display the entire call queue name
1 vote -
Disable/Remove the Extension number when the users need to send a text message to another user internally.
Whenever the users are sending an SMS internally using the app and searching for the name of their co-users the extension number of their co-users is also showing so if the sender clicks the extension number it will route them to a different conversation. What we want is to make sure that for SMS if the users search for their co-user name then only the primary number will show. All SMS communications should be using the "Primary number" by default across all apps if it's possible.
1 vote -
Ring Hardphone only option for Call Queue
Customer would like a toggle in the call queue that would only ring the agent's desk phone and not their apps for all calls to that queue.
15 votes -
Company Phonebook for all users from one single upload
It would be very helpful if there is an option to upload a company wide phonebook that will be used by all users. I just spoke to Ringcentral support and was advised that at the moment, the only option is to upload individually to each user which is not ideal and time consuming. A better option would be to upload to the admin portal and all users can pull the contacts from there and it would be great if each user is given an option when saving a new contact to either save it as a local contact (for their…
71 votes -
Use Do Not Disturb with Focus on macOS
Please approve this feature Use Do Not Disturb with Focus on macOS devices, This feature is only available or implemented on mobile devices, we want to have the Use Do Not Disturb with Focus on macOS so that we do not need to go back and forth of the RingCentral app to enable the Use Do Not Disturb with Focus on for macOS devices.
3 votes -
Fax email notification format
It would be useful for us to have an access and change fax email notification format. In that way we can easily extract those emails for back up purposes and other company needs
3 votes -
Showing the whole contact details on the mobile app
When a contact name comes up on the screen when there's an incoming call, it scrolls across and sometimes it takes a while for the full name of the contact to". It should be better if we have a settings where the whole content of the contact name will appear on the screen instead of displays in a larger font and slowly scrolls from left to right.
2 votes -
Extra options on Dial-By-Name Directory for users who's 1st names fall under same key combination
We have users with names falling under the same key combination, but different 1st names; for example, Sue, Stephanie, Stephen, and Steve all have the same key combination 783.Before the DBN gets to Sue, we have to cross all these names.We would like to have an option to skip to Sue for example.
2 votes
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