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  1. 6 votes

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  2. In the Classic version, I'm able to File>Preferences>Conversations>Posts Oder> and toggle between Top Posting and Bottom Posting.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  3. Pages are currently limited to a small number of phones. I would love the option to do an all-office page. Could you please remove this count restriction?

    8 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  4. WE would like the option to have a more time limit to when someone is placed on hold. We are a travel agency that will have multiple things to do. If we call an airline and they put us on hold for 2-3 hours (yes, this happened in Covid) we want the ability to flip and call a client on another line, then go back to the other hold line. Right now is not ideal. The system just cuts the person on hold off.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  5. Most of the time, managers want to have meetings with their teams. They also want to be able to schedule these meetings in advance. Almost ALL other meeting apps have this feature, it's nothing new.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  6. The request is for domain-based outbound faxing. Currently, you have to enter each email address individually to allow for outbound faxing from a company.

    1 vote

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  7. Hi,There should be some sort of auto generated reference number on sent fax from which it can be tracked.When sent multiple faxes to some client and we need to point to one specific in it, there is no easy way.

    1 vote

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  8. incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  9. Some customers need the ability to authenticate a custom application for server-side connection via password-flow. However, when they enforce SSO on the account, this option goes away. If a single user in the account could authenticate via RC Credentials while the rest of the users are enforced for SSO, this would solve the issue.

    9 votes

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    Implemented  ·  1 comment  ·  Admin Portal  ·  Admin →
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  10. Skype had a sweet feature where calls would appear in a pop-up window on the lower-left of the screen. This would be a nice feature to have, as many times the Ring Central app is minimized in the background and hard to find/answer calls on short notice. The pop-up allows for substantially faster response times to calls, whether its an accept or decline, so that the call can be picked up or rotated to another user in the queue more rapidly.

    8 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  11. System wide Speed dials, AKA: Company Contact information.
    - Uploaded from a flat file
    - Destinations can be external or internal (page groups, VM Direct, etc.)
    - Name/number searchable from Corp directory
    - Dial from Any device or DL (soft client or hard phone)
    Short dial code or ext # assigned to each Speed dial (8801 = ABC Cabs)
    Ability to insert Pauses, 1 to 5 secs
    Ability to send * and # keys

    6 votes

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  12. Is there a feature where I can set up RC to continuously call a series of numbers and if someone answers the phone call, then, it gets connected to one of our live agents?

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  13. When our users place a call on a park line using a desktop phone, we cannot pickup the parked call using the RingCentral App.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  14. Multiple Folders within Contacts to organize contacts . I have current clients, real estate agents, Insurance agents, past clients and many others and it would be nice to have them sorted into different folders

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  15. 10 votes

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    Implemented  ·  0 comments  ·  Application  ·  Admin →
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  16. we need to ability to forward a user to a conference bridge, for an easy one click to a crash bridge.

    5 votes

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  17. calendar and task views control everything we do and need to be able to view "all events" which we color-code

    18 votes

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  18. hi, it would be great to add an option for customers to replay or record their voicemail again before they hang up. Any option that customers can get auto reply saying we received their voicemail?

    4 votes

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  19. Customer is looking at the RingCentral Persist product for site survivability and wants to use the Polycom VVX 150 (for Common area phones) and the VVX250 (for user phones). Currently Persist only supports the Polycom VVX350/450

    2 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  20. I would like the call queue greeting to play before being transferred into the queue and not calculate as part of the time being in the queue. Right now, the time they spend listening to the "greeting" calculates in the average speed of answer.

    2 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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