9677 results found
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6 votes
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Toggle from bottom posting posts to top posting posts
In the Classic version, I'm able to File>Preferences>Conversations>Posts Oder> and toggle between Top Posting and Bottom Posting.
2 votes -
Page to all phones on site
Pages are currently limited to a small number of phones. I would love the option to do an all-office page. Could you please remove this count restriction?
8 votes -
On Hold Times Upgrade
WE would like the option to have a more time limit to when someone is placed on hold. We are a travel agency that will have multiple things to do. If we call an airline and they put us on hold for 2-3 hours (yes, this happened in Covid) we want the ability to flip and call a client on another line, then go back to the other hold line. Right now is not ideal. The system just cuts the person on hold off.
1 vote -
Allow meetings with teams to be scheduled.
Most of the time, managers want to have meetings with their teams. They also want to be able to schedule these meetings in advance. Almost ALL other meeting apps have this feature, it's nothing new.
1 vote -
Allowing outbound faxing by domain
The request is for domain-based outbound faxing. Currently, you have to enter each email address individually to allow for outbound faxing from a company.
1 vote -
Reference number on sent fax
Hi,There should be some sort of auto generated reference number on sent fax from which it can be tracked.When sent multiple faxes to some client and we need to point to one specific in it, there is no easy way.
1 vote -
incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app
incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app
2 votes -
Allow individual users to use RC Credentials when SSO is enforced for others
Some customers need the ability to authenticate a custom application for server-side connection via password-flow. However, when they enforce SSO on the account, this option goes away. If a single user in the account could authenticate via RC Credentials while the rest of the users are enforced for SSO, this would solve the issue.
9 votes -
Add a "Call Pop-Up" for Ring Central App when not on the foreground
Skype had a sweet feature where calls would appear in a pop-up window on the lower-left of the screen. This would be a nice feature to have, as many times the Ring Central app is minimized in the background and hard to find/answer calls on short notice. The pop-up allows for substantially faster response times to calls, whether its an accept or decline, so that the call can be picked up or rotated to another user in the queue more rapidly.
8 votes -
Account wide Speed dials
System wide Speed dials, AKA: Company Contact information.
- Uploaded from a flat file
- Destinations can be external or internal (page groups, VM Direct, etc.)
- Name/number searchable from Corp directory
- Dial from Any device or DL (soft client or hard phone)
Short dial code or ext # assigned to each Speed dial (8801 = ABC Cabs)
Ability to insert Pauses, 1 to 5 secs
Ability to send * and # keys6 votes -
Automated calling of phone numbers one after the other
Is there a feature where I can set up RC to continuously call a series of numbers and if someone answers the phone call, then, it gets connected to one of our live agents?
1 vote -
Ability to pickup existing park lines in the RingCentral App
When our users place a call on a park line using a desktop phone, we cannot pickup the parked call using the RingCentral App.
1 vote -
Multiple Folders within Contacts to organize contacts
Multiple Folders within Contacts to organize contacts . I have current clients, real estate agents, Insurance agents, past clients and many others and it would be nice to have them sorted into different folders
1 vote -
10 votes
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allow commas or pauses in forwarding number field, to be able to forward to a conference bridge.
we need to ability to forward a user to a conference bridge, for an easy one click to a crash bridge.
5 votes -
add calendar, tasks, notes, files to left task bar (like in classic app at bottom left)
calendar and task views control everything we do and need to be able to view "all events" which we color-code
18 votes -
Replay voicemail
hi, it would be great to add an option for customers to replay or record their voicemail again before they hang up. Any option that customers can get auto reply saying we received their voicemail?
4 votes -
Add Polycom VVX10 and VVX250 to be compatible with RC Persist
Customer is looking at the RingCentral Persist product for site survivability and wants to use the Polycom VVX 150 (for Common area phones) and the VVX250 (for user phones). Currently Persist only supports the Polycom VVX350/450
2 votes -
Call Queue Greeting not count towards queue time
I would like the call queue greeting to play before being transferred into the queue and not calculate as part of the time being in the queue. Right now, the time they spend listening to the "greeting" calculates in the average speed of answer.
2 votes
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