10971 results found
-
Option for advance or pre-pay
RingCentral accounts are either charged monthly thru the credit card or invoice. Some contract allows for an annual or 2 years charge but nothing beyond or in between. Some people would just like to pay in advance less or more than the options available today.Example: pay 6 months or 18 months in advance after the next billing date.Would be better if RingCentral is flexible with the payment terms.
1 vote -
Increase contact maximum capacity
We're growing and need more than 10,000 contacts
15 votes -
Upload a video to texts (currently limited by size allowed in upload of MB)
For our business we would like to be able to text videos like we do from our non-Ring Central lines. Currently the MB limit is keeping our business team from executing this function.
6 votes -
Delete your account with Ringcentral, it's more worth investing into your current cellular plan.
The customer service quality is awful and a waste of the customer's time. I'm not sure if it's a lack of training, the representatives are not trained enough on how the platform works or have hard time understand language. It could be a language barrier. Either way, it makes the situation hard in attempt to solve the problem because being on the phone is hard enough. It sounds like they outsource their customer service to other countries without the proper training to provide them, Either way, it is frustrating attempting to get a hold of Ringcentral. The customer service is…
1 vote -
Feature to be able to download all text messages and save as a document.
For compliance purposes
17 votes -
Add more characters on email notification address.
Would like to add more email addresses in our messaging notification but apparently, it allows me to add up to 255 characters. I would like to request to
8 votes -
Allow adding and editing Notes/Tasks in a separate window
For longer and more complex notes it becomes an issue that to read or change a note that it covers the entirety of the desktop app.Allowing it to pop out to a separate window would allow users to reference information sent in messages more easily as well as check and respond to incoming messages without having to save and close the note frequently or work with other text editing apps as intermediaries between RingCentral messages and RingCentral notes.
3 votes -
New incoming message generate a toast banner notification on Mac w/ manual dismiss
I would love it if I could receive toast banner notifications alerting me to new incoming message(s) (eg. direct, minitalk, or messages posted to a team). Currently it appears I can only get sound notifications, emails that show up at a 15 minute increment or a getting the Icon to bounce. I currently have my icon set to bounce once. Often times I miss that clue if I turn my head away too long from my screen. If I set the icon bounce to continuous, It becomes a distraction during a local conversation with a co-worker about something being view…
3 votes -
Replying to events
Have the ability to add replies to an event both in the thread view and the calendar view.
8 votes -
User ID: 62930139031
I am requesting the shared voicemail box feature on our account, that is currently in open beta. I was told to request this feature to be added to my account by sending a request here. I spoke to Paulo today 02/20/2022 at 3pm est. The support ticket #: 14653341
1 vote -
The capability to send a prerecorded message to many people
There are moments that we need to send message to whole congregation through email, text, and voicemail. If I could use ringcentral to send a prerecorded message would help greatly.
3 votes -
caller ID for local numbers
We are allowed to set and change only the company caller ID, but we have different local numbers for different departments, so we want to set different caller IDs for each local number.
4 votes -
Allowing customers to log in using their email address to a different account even if it is already associated to another account.
It would be more convenient for the customer if the system can allow the same email address to be used as a log in credential even if email address also associated to another account.
6 votes -
Transfer Outside of Voicemail
A feature that allows caller's encountering Ring Central voicemail to hit zero to be transferred to an internal extension or an outside number configured by the extension owner. A sample voicemail greeting would be: "Hello, this is Josh, I am away from my desk right now but if you have an emergency you may dial zero to reach me on my cell phone or you can leave a message after the beep and I will return your call".
2 votes -
Update CID On Forwarded Calls
If a call is forwarded to another extension from the an extension it would be nice to modify the incoming CID on the destination phone.Example:Call comes into extension 150.Extension 150 is set to forward to 170 if 150 doesn't answer.On extension 170 we would like to have the CID modified similar to what is done in Call Queues to indicate call came from another source and not their DID.-Mitch
2 votes -
Disable Email-to-Fax service for all users
We would like to be able to disable the Email-to-Fax service for all users at a central point. Also it would be good to be able to have a option to enable/disable whether a user is allowed to send faxes.
2 votes -
Giving the ability to forward voicemail messages via the app on desktop computer.
Giving the ability to forward voicemail messages via the app on desktop computer.
15 votes -
Send a Reply Text When a Text is Received
It lets a client/potential client know that their text was received.
50 votes -
Re-add ability to search for every time a word appears in an SMS conversation
Until a couple of weeks ago, RingCentral had the ability to search for every time a word appears in an SMS conversation.For example, if I was texting Bob about pizza, I'd be able to see the messages containing "pizza" from yesterday, a week ago, and a month ago.This feature disappeared at some point in the last few weeks, and it's made SMS search pretty useless as a result.Now if I search for "pizza", it just returns the most recent time it was mentioned in my conversation with Bob. There's no way to see when we'd discussed it earlier.Please re-add this…
3 votes -
auto-text attendant
Can we have an auto-text attendant -- which will allow him to text his caller if he doesn't want to answer a phone call (e.g. I'm driving, please call me back later.).
2 votes
- Don't see your idea?