12294 results found
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Billing Contact Number - Add more information
Add more information on the billing contact information field that is also used for account security and the reason why RingCentral internal numbers can't be used.
1 vote -
Edit profile picture on admin portal
Admins are unable to edit user profile pictures within the admin portal. If numbers are reassigned and the previous owner had a profile picture on their profile, the new user will have to wait till they are setup within the desktop app to change the profile picture.
29 votes -
deskphone pairing for mitel
deskphone pairing for Mitel Phone Models
12 votes -
Secondary number for MFA authentication
need to add a secondary number to MFA for the admin@ account. Is it possible to have two phone numbers?
1 vote -
Enable to dismiss call in call queue
User can dismiss call queue calls and direct the caller to voicemail if they don't want to answer incoming call
1 vote -
Custom Template for Adding Shared External Contact
Custom Template for Adding Shared External Contact - ability to add Fax Number column in the template
5 votes -
Ability for Super Admin to remove or hide Fax, Video, Messages and Text feature for standard users
"Fax", "Video", "Message" and "Text" feature turned off or hide it from the standard user's view in RingCentral.
12 votes -
Assign SMS bundles
Option to allot certain number of message to a certain number before I buy the SMS bundle.
For example, if I purchase 2500 sms so can I assign a 1000 sms to a certain number and the rest of the 1500 to another number or maybe leave them open to be shared and used by different phone numbers
4 votes -
Call attempt to any number
I would like to have any records of any call attempt to any of my number - whether it has been successful or not as this is helpful in checking if the number is having issues.
3 votes -
Enable the addition of additional desk phones to the Ring Group while still allowing users to be added to the Call Queue.
The customer wants to be able to add a user to the call queue, even if they have more than two desk phones set to their ring group or forwarding.
2 votes -
Turning off the ability to record a customized voicemail
- Turning off the ability to record a customized voicemail -Ensure the Apps section is NOT available for our standard users, only for our Administrative team -Turning off the FAX function
1 vote -
Access external contacts via ric phone app
imported contacts using shared directory using admin portal
visible on RingCentral phone installed on desktop
Be able to use HUD using external contacts1 vote -
We have two phones connected to the same phone and they are not able to be picked up to reach the same caller.
We should be able to connect a call with the deskphone and handheld phone that are connected to the same line. They are not able to pick up and speak to the same caller.
1 vote -
RingDown (Autodial) for Mitel 485
The customer wants to configure their Mitel 485g be configured and have RingDown feature available on it.
5 votes -
IVR If caller doesn't press anything it should just play 1 time or it should be customized
If caller doesn't press anything it should just play 1 time or it should be customized.
1 vote -
Include RingCentral Messages to Archive
Allow RC messaging to Archived
3 votes -
Add Push to Talk feature in UK account
Kindly add the Push-to-Talk Feature for UK Customers
2 votes -
1 vote
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Audio Conference
Extend the up-time of an audio conference from 6 hours to 24 hours.
2 votes -
Consolidate Extensions and park locations on the pop-out version of the HUD.
Consolidate Extensions and park locations on the pop-out version of the HUD.
16 votes
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