11957 results found
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Provide the option for customers to stay on an older GUI of the RC admin portal
. This is for customers who only use the admin portal for fax and checking logs
1 vote -
Ability to Choose to whom or which email the monthly billing statement will be sent.
It would be better to have the ability to add or choose to which email the monthly billing statement will be sent since not all the time the super admin is the one managing the accounting and billing.
2 votes -
Create a web protal for the phones who can't use the app.
This would be useful to benefit those of us who have older phones. Ring Central doesn't support an app for older phones. Also if someone doesn't have room for an app, they use the web portal on their phone the same as desktop.
1 vote -
add a member to multiple call queue at once
add a member to multiple call queue at once
1 vote -
Options: Retrieve deleted message from RingCentral App
When someone send you a message and the senders deleted it, the one who recieve the message would like to retrieve it
18 votes -
Use Flashlight App to help remove shadows when taking photo of a document for RC Mobile App Fax
When creating and sending a fax from the RC mobile app, end users are seeing shadows on documents which diminish the quality of the image/document they intend to scan. The request is to use the device flashlight to help remove undesired shadows when taking a picture of a document when sending a fax from their mobile App.
1 vote -
Add smart cropping of images/documents for RC Mobile App faxing
Problem: When creating and sending a fax from the RC mobile app, end users are not able to properly frame the documents they are photographing and end up having dead space around the image. The attached photo shows an example of dead space customers want help removing.Google does this in their Photo Scan App for mobile devices. Take a quick look at this video showing how it works.https://youtube.com/shorts/CexH_umllj0Ideal solution (Feature request): Use AI to auto-frame and crop the images to remove the dead space.Acceptable solution: Give customers an option to crop images on their own so that the dead…
1 vote -
for the app to pause recording from ACR
for the app to pause recording from ACR
10 votes -
Corporate Directory for supported Poly Edge phones
Corporate Directory is not working on Poly Edge E550 IP Phone
1 vote -
Hold music on User's end.
User and caller will going to hear a hold music during the hold time.
5 votes -
RingCentral App: Ability to Turn off Task Notifications
Using Tasks on the Ring Central App, is there a way to turn off the notification every time someone completes? If we have a number of people on the task, The task actually gets lost due to the number of notifications
1 vote -
Shortcut for 'Do Not Disturb'
Ring have short cuts so you can use your keyboard do actions but could they create a short cut to put you on ‘Do Not Disturb’. So instead of having to click on the circle > available > Do not disturb. It could be CTRL | D for do not disturb then CRTL | A. Less clicks are always better
1 vote -
RC App: Call Disposition Feature
Without integrating a CRM, the customer would like the app to have call disposition feature for tracking purposes of top call drivers.
3 votes -
have the abillity to intercomm using mobile app
it would be nice to have the ability to do intercomm using mobile app and receive intercomm msg while on a headset and not on speaer mode
2 votes -
Ability to make /change /edit custom rule within the app
It would be a lot easier for any user to create a custom rule inside the app without logging into the portal
4 votes -
Transfer Contacts from desk phone to App
I add them to my physical phone contact list (not my cell phone). I want that list to go to other phones and app
1 vote -
Ability to See Queue Call Acceptance in Admin Portal
It would be useful to be able to see if a user had accept queue calls toggled on or off. If not able to toggle them on for a user, just the ability to view if they have queue calls enabled.
3 votes -
Access voicemail without pin from IP phone
You should be able to allow a user to access their voicemail without needing a PIN code when calling from their assigned IP Phone.
13 votes -
Have a report for call per User in downloading the RAW File
Currently, under performance reports when you download the RAW File for calls using the USER filter, it doesn't include the part for which USER a call belongs to. Kindly include the USERS per call in the file.
1 vote -
An option in the application to separate the logs of the hotdeskphone log in vs to the regular in bound and outbound call
the main user extension keeps receiving a notification or logs in his application everytime someone will log in to their hotdeskphone, he wants a way to not received it in his application logs
5 votes
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