12915 results found
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Call reporting setting included in user profile
When an account is set up to record calls automatically, new users should be set up that way automatically with the option of changing it to not record, not the other way around. In addition to that, this option/function should be included in the users' profiles instead of a completely different path and setup function. It is very misleading that, when our account is set up to automatically record calls, each new user added isn't set up that way as default, and there's nothing in the profile setup to indicate that it's a separate setting elsewhere in the system.
2 votes -
Program Ring Central Feature Codes Into One Touch Button - Paging - Direct to VM
Adding Value to Ring Cental Productivity and Security:My job is Sales Manager for Walser Technology, I just installed two Ring Central phone systems, both used to have Mitel. I guess Ring Central decided to use keystrokes to enable a feature for (Transfer straight to VM), (Engage Paging), I am sure there are others. My request is to create the least amount of keystrokes for the customer, especially if they do the same function many times a day, or if the feature could actually save lives such as the paging feature. First I would like to mention the paging, one the…
2 votes -
Admin wants to have the capability to remove the option for standard users to see the Company directory/contacts.
This is beneficial for the Admin who don't want the users in the account to see the contact details of the super admins or other users.
1 vote -
Enable Survey after queue call
It would be best to have a feature to enable a survey after a customer calls the Call Queue Group (via email and voice).
9 votes -
Multiple Scan to fax
Adding the feature to allow multiple scanning instead of doing it one by one only as it will save a lot of time when using scan to fax
5 votes -
Send SMS in web portal
A feature for Sending SMS in web portal
2 votes -
Add the "Rock on" emoji to the ringcentral mobile and desktop app
Fun emoji to use to express emotion, low effort dev item
6 votes -
Physical phone extension lookup
On our previous phone system we had the ability to start typing an extension on the physical phone and it would begin the lookup of the corporate directory without having to go into a search feature. It would be nice to be able to start entering an extension and it begin to populate users with that extension sequence
1 vote -
all the All User extensions get the same function as the Operator extension
all the All User extensions get the same function as the Operator extension
1 vote -
Export Mac address list
We are adding a NAC or AAA, that requires all the MAC addresses of all devices that will be allowed to connect to the network to be registered. It would be helpful to have a feature in RingCentral Admin that would allow me to export all the MAC addresses of all physical phones in our R/C account. MAC addresses and IP addresses would be a bonus.
11 votes -
Can update the RingCentral App Timezone
Can update the RingCentral App Timezone
3 votes -
Include Dial by Name Directory to the Analytics Reports
We are looking for a report showing how many times the dial by directory is being pressed by callers every day
2 votes -
Need to have an option to Turn off Emergency Location on the RingCentral application
Need to turn off Emergency Location on the RingCentral application with full functionality in the application, but looking for an option to Turn off Emergency Location on the RingCentral application.
2 votes -
Bulk remove the profile picture on selected user extension
A feature that can remove the profile picture on multiple user extension
1 vote -
ability to move voicemail messages to another folder
ability to move voicemail messages to another folder
4 votes -
Call que feature should be available on user Extension
Customer wanted to have all the Call que feature for call handling and voicemail be available to user extension and the feature for call handling and voicemail User Extension should be available to call queue
1 vote -
Caller ID of the call from
Feature or setting that can be used the caller ID of the call from not the original caller
2 votes -
Call from one extension to another
I should see on my end that the call is coming from another extension if that extension missed the call. For example :It will ring to ext 1 deskphone if she missed the call the call will be transferred to me but I should see that the call is coming from ext 1.
1 vote -
Four trunk appearances on all phones that can be placed on hold and picked up from any phone (Not by parking a call or any other method)...
... other than placing the call on hold and letting the person know they have a call on line 1-4.. Four trunk appearances on all phones that can be placed on hold and picked up from any phone (Not by parking a call or any other method) other than placing the call on hold and letting the person know they have a call on line 1-4.
1 vote -
Add additional MSI install switches into RC Phone MSI installers
Please add install switches to disable/suppress the following during installation:Product TourApp Download Prompt
4 votes
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