12199 results found
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Sync external contacts of a user for non MVP users to Mitel phones
To be able to access a directory of contacts whereby the contacts are for video pro users. In this example a user contact information. The contacts should be accessible from Mitel phones, current work around is use of RC desktop app which works fine, but would be ideal to have it incorporated or sync to mitel.
2 votes -
Enter account information after company number is dialed
As part of caller verification, after the caller will dial the number, there should be an option in the IVR system where they can enter their account information i,e. account number for security purposes.
2 votes -
RC App Logs
Ability to remove additional information (i) on received / missed calls on the call logs in the ring central app.
2 votes -
Nationwide calling to 310xxx numbers for Canada only
For RingCentral to add Nationwide calling to 310xxx numbers for Canada only. In the province of Quebec in Canada, there are a lot of services, like the police, public service, or companies that use these phone numbers. These numbers are always the same format ex: 310-XXXX
2 votes -
Schedule calls without video
Scheduled outbound calls without video
2 votes -
Voicemail Tagging
We want our team to be able to tag Voicemail in the online account so we can prioritize which voicemail to check It would be helpful if there is that feature on the online account where we can review
2 votes -
Option to have a mute button for induvial SMS/text conversation.
Something like this
something like this but for
2 votes -
Warm Transfer call for Yealink T46U
When transferring a call using the sidecar extension buttons on the Yealink T46U phone, they cannot speak to who they are transferring to first – the call immediately gets transferred. If they manually enter an extension to transfer a call, they can announce it and then complete the transfer.
It would be best if there is a setting when they press a preprogrammed extension button, they can announce the transfer first
2 votes -
Mute timer set by group admin for full group or specific users
If a group is being flooded by messages, and the admin needs to reset the discussion, they can make the group read-only for a set time (10min-1week) allowing only admins to post. After the timer, the group would reset to its original posting permissions. This could be set to prevent all non-admin users from posting, or apply to specific users within the group.
2 votes -
ability to port in nigerian number
ability to port in Nigerian number
2 votes -
RingCentral App
Asking for the feature that you can see the messages sent to a person/team if the user or any member of the team has "seen" the messages I sent.
Just like on the social media application that there is a "icon" to show that the person has seen the message I sent him/her.
2 votes -
Fax out "send" button should be enabled when the number is on the box of "To"
Customer wanted to have the number inside the box not under the box of "To" in the Fax out.
2 votes -
ability to delete rule under forward all calls
delete the rule under "forward all calls"
currently they can disable and replace the rule but they cant totally delete the rule.2 votes -
7 digit dialing
In the province of Quebec in Canada, there are a lot of services, like the police, public service, or companies that use phone numbers with only 7 digits. These numbers are always the same format ex: 310-XXXX, it seems we cannot dial 7 digits outside number. Can we fix that?
2 votes -
Ring Central app connection to vehicle audio
Create a feature that allows the Ring Central app to connect to a vehicles audio system. Currently the only way to answer a RC call / connect to a meeting is to answer by physically manipulating the mobile device which is illegal in a number of jurisdictions.
2 votes -
Quick Contact Edit
Sometimes we need to do an Edit on a contact after an incoming call, but we can't just click on the call log and do a quick edit, we have to go to the contacts list, search for the contact and then edit.
Adding an Edit option on the call log when the contact is already added to the list of contacts will minimize data entry.
2 votes -
Paper Billing
I wanted to see if we could go to paper billing and send a check every month
2 votes -
Fax Cover Sheet for Fax Machine
We have a cover sheet that needs to be standardized as a template every time we send a fax out for specific users.
2 votes -
Stop Super Admins to enable the check box "Message Tab Shown in Main Navigation"
Additional details for the feature that you are requesting:
1. What is your use case for this feature request?We are a government agency in the state of florida. This means we need to provide public records for almost anything based on existing rules and guidance. For chatting, the City has MS Teams as a chat standard, so this would be the platform of choice for many reasons.
What problem are you trying to solve or what problems does the current functionality cause?
Ring central has no search capabilities for public records in any consolidated way.
How do you want…2 votes -
Add bio on RingCentral App
Ability to add bio (short description of a user) via the RingCentral App
2 votes
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