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  1. It would be good to have messages that allow for Subjects and then Contents. Reason being it allows for much greater understanding of the message content when searching for it in history.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. It would be helpful to start an on-demand call recording within HUD. Already we can monitor calls through HUD, it would be helpful to have recording controls in the same place.

    1 vote

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  3. Filter faxes by the number they were sent from for various reasons, such as to be deleted automatically

    1 vote

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  4. To join a team, sometimes we are required to find the administrator of the team and ask the administrator to actively join the team.Regarding this scenario, can we send a join request to the group and mention the administrator to help deal with it? e.g., mention administrator, XXX requests to join the group,agree to join/disagree, or the app can send a notification to administrator, open this notification, the administrator can handle this request

    1 vote

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  5. Allow the end user to update their voicemail greeting from the app, or at least a direct link to the correct part of the portal from the app.When users are OOH they need to update their voicemail regularly, and this should be as easy as it is on a mobile phone.

    1 vote

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  6. The ability to only see certain task through search is very time consuming and items are easily lost. I prefer the old where all task could be viewed by sections.

    1 vote

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  7. The outlook app for Asana is OK, it has the elements we need but in execution it lacks some features.

    1 vote

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  8. The "All Events" view will not allow you to see all the events scheduled for the last day of any month. The scroll bar on the side will scroll down past where the window ends, and will not display anything after that. This is a problem with both the desktop app and the web app.

    1 vote

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  9. There must be an option to control on every line from Admin user.

    1 vote

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  10. It would be easier if the system can detect the information that the customer is submitting to match the documents that are needed before allowing the customer to proceed with the submission

    1 vote

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  11. Would like ability to edit the default system statement to the caller. Change this default greeting, but still have the system voice make the announcement to the caller."Your call has been forwarded to the voicemail for Survey Feedback. No one is available to take your call. At the tone, please record your message. When you've finished recording, you may hang up or press the # key for more options."

    1 vote

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  12. It would be great if the Simulate Crash line that appears on the Poly X30 when we login to RingCentral Video Room be editable or removable.Such Simulate Crash is confusing to users which gives a notion that there is always an error every time they login

    1 vote

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  13. We should be able to configure an existing phone to a generic user without any voicemail or else.. just when we call this phone number, just ringing if anybody pick up the call, the client (inside or outside) hanging up.

    1 vote

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  14. Useful for people on the go or needing to communicate while driving.

    1 vote

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  15. If you use the RingCentral App actively for messages and text, the search bar is crucial for quickly finding conversations. Please add direct access to it via a shortcut (e.g., the "/" symbol) to avoid having to click around.

    1 vote

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  16. people who have access to multiple calendars but only want to see invites from one main calendar on their phone can use this

    1 vote

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  17. Please add a variable to the recording storage that includes the day. It's a bit baffling that it's not already there, considering every other component of date and time are: year, month, hour, minute, second.

    1 vote

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  18. When a caller calls, automatically pull up the caller data in hawksoft, similar to how the salesforce works.

    1 vote

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  19. It would have been better if there is a diagnostic tool within the online account that would determine mis-configurations on the customer's current setup to proactively identify issues.

    1 vote

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  20. Please relax restrictions for the Bulk update Cost Code template. It's nearly useless because you cant even perform Vlookups in excel to help in filtering data and make bulk changesI also recommend unlocking the excel filters and deleting rows that are not required to be updated.

    1 vote

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