13296 results found
-
Headset control inside Citrix (VDI)
Please add the Headset control feature inside Citrix
2 votes -
Hide/remove team messaging in RingCentral desktop/mobile app
Have the freedom to simply uncheck/check the team messages under the users' role to remove/hide them.
2 votes -
add 'Select All' option to change Outbound Caller ID for all features at once
Please I beg you!! Please add a 'Set Outbound Caller ID for All Features' (and phone) option, or a way to select multiple features to set the outbound ID for at once. We must change our users' outbound caller ID's often. Currently for each individual I must change the primary number's ID under the Extension then move to Outbound Calls/Faxes to set the same outbound id "By phone' and for each of the 9 features- that means clicking edit ► select number► save, 11 times in a row. It's a huge waste of time and makes me feel like a…
2 votes -
Remove email notification for users when admin change password
We would like a feature where we can disable the notification send to users when the admin change the password
2 votes -
enable HD voice option for RingCentral Apps
Having the option to enable the "enable HD voice" option for the RingCentral Apps under the Phones and devices in Admin Portal
2 votes -
Outbound call Recording in a ring group
Need to pull up the outbound call recordings of the ring members under the extension where they are added to.
It would be best if there is a way we can get the outbound call recordings of the ring members in one extension only where they are added to.Right now we can pull up the outbound calls individually under their own extensions.
2 votes -
Porting in a google voice number
Allows a porting in of a VOIP account like Google Voice Number.
2 votes -
Device Visibility for ATA Connectivity Status
This feature aims to enhance the visibility and monitoring capabilities of devices connected to Analog Telephone Adapters (ATAs) within the RingCentral system. Currently, users and administrators lack comprehensive insights into the status of devices connected to ATAs, such as whether they are connecting correctly, online, or offline.
2 votes -
Save and recover ringcentral configuration
The customer would like the ability to save their current RingCentral configuration/settings as a back-up and have the ability to download and restore from it in case of emergencies. This works like data recovery. To restore their saved settings will allow the company to get started with the service without having the need to recreate the settings.
2 votes -
Name of the extension to show in the contacts list even the extension was used as an operator extension
We want to be able to see the name of the extension in the company directory even when the extension was used only as the operator extension for faxes.
2 votes -
increase number of groups in call queues
increase number of groups in call queues
2 votes -
Display full name on the outbound caller ID name
If there is an option for the outbound caller ID name to appear in full without character limitations.
2 votes -
Bookmark feature (and others) moveable/organizable
Now that they have added the 'reminders' feature at the top it removed the 'bookmarks' to a sub-category. Please make it where you can organize the order so if you use one a lot you can have it there. Bookmarks used to be there and easy to click, now you have to make several clicks for the same result.
2 votes -
Disable zero dialing on call queue
I have a zero dialing setup where the call will go to a specific extension. However, I want to disable this feature when the call goes to my call queue.
2 votes -
Lock the RC App to prevent its use from a device
Lock the RC App to prevent its use from multiple devices without the need for the user to log out.
2 votes -
Include Time and Time Zone on Call Log Email Delivery Settings
Need to have settings wherein we can put a specific time and time zone on email delivery settings for call logs.
2 votes -
Block callers or robocallers ADMIN
If the ADMIN blocks callers the whole account gets blocked for all users. So if ADMIN blocks a vender from calling the admin it blocks it for all users and extension. The admin should have his own set of blocks not for the whole company.
2 votes -
Disable separate incoming call window in RingCentral Web
Can we have the option to disable the separate incoming call window in RingCentral web? It's a little bothersome when you are typing something, and you get interrupted by that window. I am fine with tabbing back over to answer a call; in addition to using the call options. It was fine before the new UI kicked in.
2 votes -
Deskphone Pairing mode as managed option in custom rules
Would like to see deskphone pairing as something available in custom rules. It would make it easier for users to switch between working in the office and having everything go through their deskphone and working from home and having to remember to toggle off deskphone pairing.
2 votes -
To have the Department option in the Templates in the admin portal.
Go to Users > Templates > User Settings > Choose any template > User Details
2 votes
- Don't see your idea?