9179 results found
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Stop asking for feedback in RingCentral App
Stop asking for feedback in RingCentral App
1 vote -
Disable having to press 1 to answer a call via Mobility app.
Disable having to press 1 to answer call on mobility app
1 vote -
Itemized Billing for User Extensions' Usage
We would like to see our billing invoice to include the itemized usage for every user extension.
1 vote -
Add option to see how many people are waiting in queue groups.
It would be nice to be able to monitor how many people are waiting in a certain call queue group and what the average wait time for that group is. This would be helpful for assigning users to different queues they dont normally handle when wait times are high.
1 vote -
Incoming caller ID name should not show on other extension
Caller would like not to show the caller ID name on the extension when receiving calls.Example:Caller ID name should only show on the main super admin extension when receiving calls and on the other extension should only show number.
1 vote -
Disable the ringing or greeting of the called number
Customer would like have the option disable the ringing or greeting of the dialed number. Ringing and Greeting overlaps with his Automatic Call Recording announcement.
1 vote -
CNAM tester
Caller wants to test CNAM even though extension is not making an outbound call after changing the cnam for the extension.
1 vote -
Closing call window with X close button does not end call
We have had a few users who have chosen to close an active call by hitting the X close window button and not the red end call button. They get a pop up that says the call will end when the window closes, but it does not. The call stays active and can still be heard. This has been resolved only by closing and relaunching Teams, killing and and restarting the plug in or restarting the laptop. I tested on a couple system. One had plug in 23.1.30 and closing the window ended the call. All other systems are on…
1 vote -
Keep the app in the foreground at all times
On RC App settings, what available just "Always show notifications when the app is in the foreground" It gets buried when I'm on the phone
1 vote -
Call Waiting Tone From Fast Busy to Regular Busy tone
When we disable the call waiting on RC the call waiting tone is fast busy instead of the regular busy tone and we would like it to be the regular busy tone.
1 vote -
Allow different payment methods per cost center
For each cost center, allow a different credit card or invoice payment. Currently there is only 1 payment method and a backup method allowed. Customers with multiple businesses or separated billing cannot be accomplished automatically.
1 vote -
Ability to stop pending outbound faxes
would love to have the ability to stop pending outbound faxes from the call log
1 vote -
Inviting Meeting Attendees cannot do screenshare
invited participants for meeting [via meeting link] cannot do screen sharing
1 vote -
Add multiple availability states
Many of our customers moving from Mitel to RingCentral have noticed the absence of the various availability states they had on their old system. This allowed for easier call redirections to multiple numbers or coworkers that could be easily changed on their desk phone or computer without needing to type in the number each time. This could also have the future potential to sync with microsoft teams states.
1 vote -
Groupchat leaving in Text Messages
Customer wants to have an option to leave a group chat in his text messaging.
1 vote -
1 vote
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Save meeting ID
When joining a meeting ID for a conference room that has the same ID set, it would be useful to be able to select from a recently joined meeting to be able to attend that conference room meeting again without having to type in the meeting ID each time.
1 vote -
Ability to swap default team and delete original team in messages.
Not being able to remove the original group creates unnecessary clutter in the messaging area. I would like to be able to swap which team is the default so that I could delete the original.
1 vote -
Call queue member can used line 2 while onhold with line1
Call queue member can used line 2 while onhold with line1
1 vote -
Fax files to have a multiple recepient
Fax files to have a multiple recepient, not just for a specific extension and just notifications for the other email. As per the customer they want this feature for their Business.
1 vote
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