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11047 results found

  1. call history on the app will be searchable without scrolling all the way

    1 vote

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    0 comments  ·  Application  ·  Admin →
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  2. I would like to see a tag or name as a prefix before the call id number when calls are forwarded to an external number using User rules. This is so we can tell that this is a business related phone call when the call is forwarded to a personal cell phone number.

    1 vote

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    0 comments  ·  General Phone  ·  Admin →
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  3. There are times that only the caller's number is appearing when they call especially if they are not added to contact list. Incoming caller ID name to show up even the caller or their carrier choose to not show it.

    1 vote

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    0 comments  ·  General Phone  ·  Admin →
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  4. Is there a way to automatically send calls to voicemail when you are away from the desk? Currently users have to manually set themselves to DND in order for the calls to not ring through. We would like when the PC is locked to send to voicemail automatically.

    1 vote

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  5. This is a description of the Issue you are communicating about. Is there a way to automatically send calls to voicemail when you are away from the desk? Currently users have to manually set themselves to DND in order for the calls to not ring through. We would like when the PC is locked to send to voicemail automatically.

    1 vote

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  6. I would like for the "number of rings before trying next member" setting in call queue settings to supersede individual extension ringer settings. It makes no sense to have a "number of rings before trying next member" setting for a call queue, if the number of rings set by each individual member of the queue take precedence over this setting.

    1 vote

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    0 comments  ·  Call Queues  ·  Admin →
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  7. for Glip, Id like to see an emergency "@" mention so if someone "@" your name and its an emergency, the "@" would be in red rather than orange. Just like outlook with a "!" added to show importance above other glips.

    1 vote

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    0 comments  ·  Team Messaging  ·  Admin →
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  8. When someone calls the IVR and pressed a key to the IVR (route to Call Queue Extension) and the call queue member missed the call, it shows from the Apps that it is an outgoing call instead of missed. Which is very confusing. Should be tagged as missed call.

    1 vote

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    0 comments  ·  Application  ·  Admin →
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  9. I would love to have the ability to both search for extensions and create new user extensions via some form of regex or wildcard extension format. For example when creating a new user, we are asked to choose an extension number. We have specific roles in our organization we like to keep within the 7000 range of extensions. Currently, I have to go searching for the next availabe extension in that pattern.

    1. It would be great if I did not have to go searching at all and could just enter something like 7*** or 7### and the system would assign…

    1 vote

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  10. customer would like to have the ability to check the calls that did not hit our logs.

    1 vote

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  11. 1 vote

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    0 comments  ·  SMS/Text  ·  Admin →
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  12. 1 vote

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    0 comments  ·  Application  ·  Admin →
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  13. Details: customer would like to user thier VoIP Phones for Ring Door

    gnificance of the feature: They be Able to Answer / Open the Door for those who wish to enter since they are not always on the work shop to open the Door

    1 vote

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    0 comments  ·  General Phone  ·  Admin →
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  14. Sort sent/received SMS from different phone numbers under one account.

    1 vote

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    0 comments  ·  Application  ·  Admin →
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  15. Turn users to be allowed to complete signup with IP originating from within Brazil. For account sign up

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. Customer would like to be able to Limit users to forward calls to external number.

    1 vote

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  17. looking for an option to have a feature where callers can see on their end the specific schedule or available people who will answer the call and educate the customer that these features are not yet available on our end

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    0 comments  ·  Application  ·  Admin →
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  18. wants to have the feature to assign the main line number to more than two persons to receive the call.

    1 vote

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  19. It's better to have an option to leave a voicemail if the call is on hold for 2 minutes.

    1 vote

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  20. Customer would like to have soft background music while on call. The setting where they can upload an MP3 file.

    1 vote

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    0 comments  ·  General Phone  ·  Admin →
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