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  1. The customer would like to request in making the call log report more friendly user by adding the an option or Icon information on how to filter and search for previous months call reports - the customer find the current tab confusing on he's end.

    1 vote

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  2. Quick Contacts is not indexing contacts synced from Google Apps. It should be enabled

    1 vote

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  3. I should see on my end that the call is coming from another extension if that extension missed the call. For example :It will ring to ext 1 deskphone if she missed the call the call will be transferred to me but I should see that the call is coming from ext 1.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  4. Feature or setting that can be used the caller ID of the call from not the original caller

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  5. Customer wanted to have all the Call que feature for call handling and voicemail be available to user extension and the feature for call handling and voicemail User Extension should be available to call queue

    1 vote

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  6. ability to move voicemail messages to another folder

    1 vote

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  7. A feature that can remove the profile picture on multiple user extension

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  8. We are looking for a report showing how many times the dial by directory is being pressed by callers every day

    1 vote

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  9. all the All User extensions get the same function as the Operator extension

    1 vote

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  10. On our previous phone system we had the ability to start typing an extension on the physical phone and it would begin the lookup of the corporate directory without having to go into a search feature. It would be nice to be able to start entering an extension and it begin to populate users with that extension sequence

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  11. How can we press play on the computer and listen to the message from the phone unit/headset itself? We don't want to play the voicemail to the phone computer speakers for other people to hear.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. This is beneficial for the Admin who don't want the users in the account to see the contact details of the super admins or other users.

    1 vote

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    Under Review  ·  0 comments  ·  Contacts  ·  Admin →
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  13. provision a conference room speaker phone or any deskphones that can be used at any time without a user id and password.

    1 vote

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  14. Add ability to program a key on a keyset that can give out an alternate caller id name and number

    1 vote

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  15. want to set up options where we can manully delete bulk faxes instead of doing it one by one , there should also be an option where we can set up a period that faxes can be kept on our inbox and auto delete it on certain period

    1 vote

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  16. Currently the automatic reports can only be sent automatically for all the calls received on the account. Would like the possibility to be sent automatically with the same fields but only for certain users/call queues/phone numbers

    1 vote

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  17. The customer wanted to have a generic link or one link that can be used for different scheduled video meetings.

    1 vote

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  18. Wants to put the company fax number at the bottom of the outgoing caller number to avoid being selected to call out

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  19. The RC app crashes when an issue with the program is corrupted or if PC has a 3rd party software running which is a conflict with the RC application.The RC app Crashed reports should include the following:The capability to identify the cause of the errorThe capability to identify conflicting programThe capability to auto-remove conflicting programThe guided steps that include a How-To Fix link when the crashed reports is generated.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  20. Customer wanted to be able to send links and email addressed even thou it is not registered to their campaign

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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