9677 results found
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Ability to unsort extension in RC app > HUD
Users needs to have the ability to assign extensions to specific lines in their RC App > HUD between extensions and park locations.
1 vote -
add multiple pages of presence to our Yealink phones
We are trying to add multiple pages of presence to our Yealink phones. The only way to do this is for RingCentral to add that line of code to the phone’s firmware and then it’ll work.Yealink did not provide a firmware version, they said that RingCentral just needs to add that line of code to their existing firmware to get multiple pages of presence working.
1 vote -
Publish company number to display in RC Application
The customer wants to set up a published company number dedicated for tech support to be able to be reached as a "quick dial" number available to all users on their RC MVP app.
1 vote -
capability to edit and minimize 0 dialing features
We should have capability to edit 0 dialing features so that the caller would not be staying on ivr menu for 3 rounds ( almost 2 minutes) before it 0 dialing took effect . this may help us lessen wait time of callers if they were not able to press on any options and dont know which options to go through
1 vote -
Use New Zealand number as substitute caller ID for Australia accounts
RingCentral Australia account want to use their New Zealand numbers as a substitute Caller ID.
1 vote -
Guaranteed Outbound caller id to local Thailand Numbers
A feature that guaranteed to use a RC International Thailand Number as an outbound caller ID to make an out bound calls to Local Thailand Numbers. Currently it keeps changing Random outbound caller ID keeps changing like +69711915668971 / (+6971191600869) It works with US /Singapore/ AU numbers but not within Thailand Local calls.
1 vote -
Integrate with Podium
Please integrate with Podium.
1 vote -
would like highlighter feature added to format tab where you can underline & bold text
highlighter option when sending messages in app
1 vote -
dial-by-name feature from inside of the voicemail menu
Our users would like the ability to use the dial-by-name feature from inside of the voicemail menu when they select 5 to forward a voicemail to another user.Users listen to a voicemail and realize that they need to forward it to another user, but they have to remember the user's extension, instead of being able to find the extension using dial-by-name.
1 vote -
Separating access to Live Reports vs Business Analytics in Admin Portal
Users assigned to a custom role with restricted access to only "Live Reports - View Only" are currently able to access Business Analytics within the Reports section. This unintended access contradicts the purpose of setting feature access restrictions in the assigned role.
1 vote -
Abilit to monitor outbound calls marked as spam
asking if you/we can monitor whether it's happening or not so that we can take those actions when it happens
1 vote -
draft messages synchronization between different clients (Desktop / Mobile / Web)
I would have draft text saving feature between different clients due to high rate of switching between them during day
1 vote -
Create a TAG
Create a tag, so that when I import contacts it is tagged per person who handles that caller/contact.
1 vote -
Show a template preview
It would be useful to preview what user settings a selected template would change before it is applied. Even just a 'the following settings are impacted by the template' on the apply template confirmation pop-up would be helpful. This would help confirm exactly what admins should expect of a given action.
1 vote -
Capability to customize the options in the live call interface of the RingCentral Desktop Application.
The transfer button could be removed from the More icon for easier access.
1 vote -
disable fax forwarding option via the Admin portal
disable fax forwarding option via the Admin portal
1 vote -
Ring when extensions I am monitoring receive incoming calls and makes outbound calls
The feature in the HUD "Ring when extensions I am monitoring receive incoming calls" states that "If the RingCentral app is your default phone app, you will get call notifications when somebody you are monitoring receives a call.", it will be beneficial for the user that is monitoring the calls to change this notification from just the incoming calls to both inbound and outbound.
1 vote -
Record the screen sharing / meeting - Screen only of the Presenter
Record the screen sharing / meeting - without having the gallery or strips on the side. Just the screen itself
1 vote -
2 Way factory Authentication multiple email recipient for Shared Extension.
It will be much easier if we have option to add multiple email recipient for a Shared Extension to receive the code for 2 Way factor Authentication if one of the recipient is not available and for others to access the account.
1 vote -
Mobile App Analytics-Rearrange Dashboard Wdigets
The widget order of appearance is currently divided by when they are added. Adding a new on to the top of thd list requires the user to start over with a clean slate. Dragging the widgets up/down the screen would be ideal
1 vote
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