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9177 results found

  1. A way to stop SMS delivery to US numbers from RingCentral Canada account.

    1 vote

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  2. Able to edit and removed some options for the existing default role such as standard International instead of creating new one and assigned to multiple users one by one.

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  3. With the recent RingCentral app update, user are no longer allowed to receive calls when on a RingCentral Video conference meeting. It automatically updates the user status to DND. Customer is requesting to revert this changes as it affects their work flow.

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  4. Our goal is to introduce a feature that automatically redirects calls to the fax/printer when a user extension fails to answer.

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  5. We need a way to monitor calls using deskphone

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  6. I must show saved contacts when logging in to a different computer or mobile app.saved contact on the 1st device should show even if logged in to another computer or mobile app

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  7. Standard or standard international users access restriction from deleting their own SMS(inbound/outbound/conversations), Fax(inbound/outbound) and voicemails

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  8. Customer would like to get an excel file as is when it is being sent in fax and not translated as a pdf file since the company where she's sending it to, will only accept excel file via fax and not through email.

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  9. With reference to the customer's concern, we hereby propose the implementation of an option that enables the routing of unanswered calls, from the Answering Service, back to the customer's mailbox. By doing so, the customer can receive the missed calls in their mailbox and revert to it as per their convenience. This feature would help ensure that no calls are missed and would also ensure that the customer is not required to rely solely on the Answering Service for their communication needs.

    1 vote

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  10. Right now the only way to white list tagged robo calls is to allow it on a per extension basis. I have over 50 users in my account. It's ridiculous to have to add that number to each extension individually.

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  11. It would be helpful if the message notifications for an extension could be set according to work hours. For example, during work hours, we are available and will hear/answer calls/texts, so we do not need the message notifications sent to our cell phones. For after hours, it would be nice to have the ability to designate message notifications to be sent to the numbers we choose, so the person on call will receive the messages. Right now, we all receive the voicemail and text notification at all hours regardless of whether we are open or closed. It would be nice…

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  12. I am a user of the Yealink W76P Cordless Phone and have been thoroughly impressed with its performance. As I continue to utilize this device within my organization, I have identified a feature that I believe could significantly enhance its utility.I am writing to request the addition of a private parking functionality that can be accessed using DTMF codes on the Yealink W76P Cordless Phone. This feature would streamline our internal communication processes and improve the overall efficiency of our operations.The ability to utilize DTMF codes for private parking would allow us to seamlessly park calls for specific users or…

    1 vote

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  13. Personal contact should be automatically visible to other user

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  14. We have a non physical line that we use to monitor interviewer calls. These calls go straight to voicemail and create a message for us to review. If anyone deletes the voicemail it is gone forever. It would be ideal if we were able to record these calls to review in perpetuity.

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  15. have a widget that can be added to your website that allows customers to "chat" via text with you instead of emailing or calling.

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  16. Customer is using the MS Teams Direct Routing integration (UC). They have expressed the need to have 1 streamlined platform instead of having their users on multiple platforms and products doing the same things. They would like to have their users to perform all of their IB/OB calling and internal messaging through MS Teams. However they do have a need for some of their users to utilize RCV. Since there is no stand alone RCV application like there is with their current RCM service, they are requesting the ability to disable everything within the existing MVP Jupiter application only leaving…

    1 vote

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  17. RingCentral has a vault for Australian numbers and it would be much better if we had vault for U.S numbers

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  18. Customer wants an IVR menu option in his specific user extension. Where in it will give another option for the caller to choose from or just a feature, making it look like a big company for them.

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  19. Description: Desk phones should display or identify the IP address to which they are connected, enabling users to verify the connection and avoid accidentally connecting to untrusted IP addresses. This feature enhances security by providing users with transparency regarding their network connections, reducing the risk of unauthorized access or data breaches.Key Features:IP Address Display: Desk phones should prominently display the IP address of the network to which they are currently connected on the device's screen.Connection Verification: Users can verify the displayed IP address against known trusted network addresses to ensure they are connected to the correct network.Alerts for Unrecognized IP…

    1 vote

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  20. When someone called in to company main phone number or any user extension's number, requesting for possibility to provide reference number to every someone calls in, so that they can have proof of reference for a customer to say that they called in at this date and time

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