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  1. Would be helpful when Paging to be able to dial 84(page ext.) from a contact list.Also Paging adapter no longer show up in Contact list even if Include Paging Only in Company Directory is checked

    1 vote

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  2. This would allow for parents and students who send a text message after hours or on weekends to receive a message back that I am unavailable. This prevents students and parents feeling "ghosted" when they send a message after hours.

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  3. I want to integrate RingCentral with Clixlo. This could add all fo my contacts easily from my CRM - Clixlo to RingCentral and allow Clixlo to use my number for automated texting in Clixlo workflows. Currently, I have to use Twilio to text through Clixlo.

    1 vote

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  4. It is much better if the Language we set in the Admin Portal will sync in the RingCentral application without changing the Language of the computer.

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  5. The customer wants a notification when the queue is
    full before it will transfer to the right call queue member using RC desktop app and Rc Mobile app

    1 vote

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  6. lowering the wait time only lowers the amount of time our admin is able to get to the phone and since she is sometimes not right at the desk she needs a bit of time. 20 seconds is what we need for that. Do not wait doesn't work either because it can't be routed immediately to customer service. and she should have to login to ring central and change her maximum wait time to do not wait every time she is away from her desk or goes on break. Some kind of programmable key, or when she is shown as…

    1 vote

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  7. A feature in web portal to list a user extension if they are allowed to change their outbound caller ID number on their respective user extension.

    1 vote

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  8. Show more preview text like in the phone desktop version. I want to be able to read almost all the text before I open it up. We have multiple people monitoring our main phone number and it would be easier to know if a text pertains to that person before they open the text to read it fully.

    1 vote

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  9. Please add a team event calendar to the Mobil or iPad app like the web page has -very hard to see what is going on specific days without a calendar view.

    1 vote

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  10. when I copy and paste the messages won't sendcopy from my notes into a new text

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  11. We need to have an option on the Yealink T48U desk phone to access the company directory by just pressing directory button without going to LDAP.

    1 vote

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  12. She would like to ask if SMS can be delivered to their phone native messaging app instead on the RingCentral app for a quick access

    1 vote

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  13. allow option to change which browser links open in

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  14. I want to set up a Samsung Routine (automation) where if I leave the office my Status Message changes to "Away from Office" or my Profile gets set to Do Not Disturb. Doesn't seem like those are options but I'd like them to be!

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  15. The customer has set up a Unify CP600 with MAC 001AE8760C38 as deskphone. The provisioning of the phone was successful. Basic functions are ok.However, the settings for call log synchronization in the Admin --> Local Functions --> RingCentral API --> Sync.call.log menu are empty.Therefore no synchronization takes place. When they make a call with the Desktop App, the call is not displayed in the call log of the CP600.

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  16. ability to run actual users phone login

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  17. Enable bulk limited extensions

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  18. I wanted to group/ categorize incoming faxes based on the contacts they were received from. I tried grouping existing contacts but the incoming faxes still come in one-by-one manner. As my users have to open check each and every fax to know the contents, that has made it difficult to categorize my numerous incoming faxes.

    1 vote

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  19. Buxton's Sales department would like to track all call times through RC. When using RC to do voice or video calls this is easy but they'd like to include calls from Teams, Zoom and Google. This might be possible via integration but not sure. Please let us know if this can be made into a feature. Thanks!

    1 vote

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  20. Our situation. We have a four office personnel who work together to answer the phone all the calls that come in. Our company has two distinct phone numbers with two different area codes. We have two different area code numbers as clients we contact that are in a different State tend to never pick up an out-of-state number. The ideal situation on our phone device is to be able to select the particular line to call out from that area code. When we would like to contact a client in area code "A" any of the office personnel can select…

    1 vote

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