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  1. If you have two screens (ex. a monitor and laptop screen) with different scaling levels (ex. 150% and 100%), then when you drag the RC Phone window between the two screens, it doesn't auto-resize itself correctly the first time.Note: Windows scaling options can be accessed by right clicking on the desktop and selecting 'Display Settings'. Then go to the 'Scale and layout' section.

    1 vote

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  2. This would be a fantastic tool for us Admins to use to find accounts that have existed within a given date range or finding an exact account.

    1 vote

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  3. Please let me adjust peoples nicknames also, I would love to be able to adjust specific peoples volume when in group call or video.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  4. Currently the system does not notify a caller that a call is being recorded when the call is transferred via a warm handoff from a line that does not use recording to a line that has call recording acivated even though the call is recorded after the transfer. This works against our legal obligation to notify callers that their call is being recorded

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  5. Corporate Directory is not working on Poly Edge E550 IP Phone

    1 vote

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  6. current behavior: Admin Portal for Billing Admin and Custom Admin does not have access to the Billing Overview. Visibility is only available for Super Admin Expected behavior: To be able to have access to Billing Overview with Billing admin or Custom Roles.

    1 vote

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    Implemented  ·  1 comment  ·  Admin Portal  ·  Admin →
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  7. to be able to have account number recorded on our end

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    0 comments  ·  Other  ·  Admin →
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  8. Hey! It would be great if you could add a audio file notification by SMS when a customer leaves us a message. Thank you!

    1 vote

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    0 comments  ·  Admin Portal  ·  Admin →
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  9. Transfer calls via presence from 2 different RingCentral Account

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. We have several numbers coming from the same fraudulent company claiming they are calling from the MTA to be able to talk to our CEO and get us to pay them money that they aren't even owned. We have never heard of nor worked with them - their numbers are typically called from 212-920-3963, 516-20-2231, 401-829-4822. **This has become a HUGE issue for the entire company and we do NOT want to be scammed. Please make this a feature as soon as possible. Thank you!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. 1 vote

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  12. Let's say you're brainstorming with your team and start listing out some actionable ideas on a task list. It would be great if people could like individual tasks which could then be sorted by the number of likes to see the most popular ideas/actions. I believe Asana can do this.

    1 vote

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  13. Some tasks can't be started until other tasks are complete. I would love to see the ability for Glip to unlock new, assigned tasks as other tasks are checked off.

    1 vote

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  14. When I'm chatting with somebody, there is one thing I need to do later, I would like to mark as a to-do list or right-click to create a task and assign it to somebody.
    When I don't have time to deal with the conversation right now, I would like to mark as a to-do list or right-click to create a task and assign it to somebody.
    When I'm in Note, there is a note I don't have time to do it now, I would like to mark as a to-do list or right-click to create a task and assign it to somebody.

    1 vote

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  15. It's not easy to know that you may miss a task unless you are constantly looking at the team that task is in. Having a centralized place for all tasks would make sure things didn't get missed.

    1 vote

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  16. this is much helpful in our line or work. I work for a call center and team events help us especially when keeping track of appointment and vacation time.

    1 vote

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  17. Let us block numbers from being allowed to display as CID when outbound dial. If a number is assigned to the q that has an internal inbound # on it, the user has the ability to see the number and use it as outbound CID. We dont want all numbers to be displayed for outbound

    1 vote

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  18. I want to be able to highlight a phone number and press a hotkey to open text messages with the number already in there like how auto-dialer works when pressing F6 on a highlighted phone number. Pressing Shift-F8 currently opens a blank text message box and only when RC is the active window.

    1 vote

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  19. Add Thailand as one of the supported countries for Global Office number. This way it can help in utilizing their numbers as Caller ID both Locally and Globally.

    1 vote

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  20. If a DID receives a fax, but the user is not signed into the RC desktop or Mobile apps, a contingent recipient should be able to be specified.

    1 vote

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