9677 results found
-
Give ability to set an alternate park recall destination other than the original phone that parked it.
It's a problem that calls recall to a phone where someone may not be and then ends up in that user's voicemail. It would help if you could create a park recall queue group so that it rings several phones.
1 vote -
.MSI Version of Microsoft Teams Embedded App
To have a .MSI Version of the Microsoft Teams Embedded App for silent installation purposes.
1 vote -
Would like to be able to upload contacts in separate list without seeing it under personal contacts that looks like a masterlist
If contacts is uploaded as list that should be it. It should not be added under personal that looks like a masterlist.
1 vote -
requesting to only show the caller ID and not the main phone number when the customer calls any number
customer is requesting to only show the caller ID and not the main phone number when the customer calls any number
1 vote -
Mobile app, desktop app, and desktop phone log to show what extension picked up missed calls.
It would be helpful if the mobile app showed what extension picked up what call. Currently, when the same line rings simultaneously and one extension picks it up, it shows up as a missed call on all other extensions. I would like it if the desktop app, mobile app, and even the desktop phone showed who picked up what call instead of how it currently says missed call.
1 vote -
Enable Super Admin role to control Teams in RingCentral app
It's very helpful if super admin roles can control Teams in RingCentral app aside from the creator of the Team Conversation.
1 vote -
Add meetings in user template
A feature in which there is a setting for meetings in the user templates
1 vote -
Number of Provisioned Lines
Have the option to set the "Number of Provisioned lines" to 100 in the account without the need to call/request each phone.
1 vote -
Button for spam caller
I hope they will add a button to press and the number of the spam caller will go to the blocked list. Instead of adding it manually in the admin portal or desktop app
1 vote -
Account Switching on Ring Central Mobile App
I would like for Ring Central to have an Account Switching Feature added to Ring Central Mobile or Desktop Application. This will give an ease of an easier way to make account that needs multiple logins
1 vote -
1 vote
-
company and phone number not included when sending fax
company and phone number not "auto populate" when sending fax
1 vote -
Option to integrate Yahoo's calendar and Contacts to the RingCentral app.
We currently have the option to link the contacts/calendars from Google and Microsoft (Exchange and O365) and having the option to connect our Yahoo ecosystem would be a huge convenience for the many who use it.
1 vote -
customer requesting to have a robot ask the caller on how did the caller find the company that they calling?
customer requesting a feature where when the caller was put on hold or by the end of the call their is a IVR message asking the caller on how the experience and how this they find the company that they are calling
1 vote -
Download reports anayltics
The client wanted to download reports analytics as a file (doc or pdf).
1 vote -
Generate a Report of User Softphone Version
It will be helpful for an Admin to have a section in the web portal that allows him to see what softphone version a user is currently using.
1 vote -
3rd party going to RC to reflect the number of the caller as the caller ID number
3rd party going to RC to reflect the number of the caller as the caller ID number. When setting 3rd party number to forward calls to RC and configure them to be answered by either user extension or call queue, the number showing when received is the 3rd party number, not the caller's number.
1 vote -
toggle button for block numbers
option to have a toggle button for block numbers
1 vote -
Remove Last Name on Phone Presence
Using last names clutters the small phone screens. I could find a way to remove the last names on the physical phone presence.
1 vote -
Call screening on RC Application.
It will be useful to have this feature available also and not just on desk phones.
1 vote
- Don't see your idea?