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11242 results found

  1. can’t see who likes a post or glip in mobile app can only see on desktop app

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. Hi Team, The customer would want to have the ability for multiple users to log in automatically on a desk phone.

    1 vote

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  3. one of the users has a carpal tunnel, if the call was not answered it will dial again the number the second time

    1 vote

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  4. It would be nice to have a profile photo of all users in the Admin Portal.

    1 vote

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  5. Customer would like to have a feature where they can process order on their end to update caller id or it would be best that caller id automatically assign to users without processing manual registration on caller id

    1 vote

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  6. Insightly CRM has a large enrollment. We and many others I know use it and need to synchronize with RingCentral

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  7. FR Request Sample: Read Only Option for SMS
    Feature Request : Have a Read Only Option when Telus Business Connect User is sending out SMS

    Details : Telus Business Connect User should be able to send out an SMS to single or multiple recipients that is a Read Only. Not giving option for the recipient to reply back.

    Significance of the feature : Intended for businesses who only wants to send announcements to their clients/recipients and doesnt require responses.

    Current behavior : No capability to set up OB SMS to be read only from recipient's end

    Brand : Telus Business…

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  8. In the Ringcentral Phone app, you can see the employee's custom status. For example "back on 9/1". In the Ringcentral app, you can only suee a custom status if you click on the employee's initials to see their profile. It would be great if their custom status was visible directly on the Ringcentral app HUD and you didn't have to click into the employee profile to see it.

    1 vote

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    Implemented  ·  0 comments  ·  Application  ·  Admin →
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  9. Deactivated account will not loose contacts

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  10. I have users that create accounts thinking they are just logging into ringcentral. Once they discover they can't do anything I am not able to allocate them an account because the email is no longer unique. Could there be a way to add an admin the ability to take that free account and convert it to use with a managed account? Or another means of take over? Currently I have to create a ticket and get the account deleted.

    1 vote

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  11. Customer wants the call forwarded to AI answering machine (Pop Menu) where the AI will get all the needs of the customer, and if the customer wants to talk to a live person, the AI will transfer it to an extension that includes all the managers of the company

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. For presence, I get a fly-out menu which lets me set a new presence status with one click, at least on the desktop app.For the status text, I always have to click once, which opens a dialog, and then click on the status text I want to display. If you change your status text frequently, these additional clicks and mouse movements add up and get annoying.It would be nice if there was a menu like for the presence, which opens on hovering and allows for choosing the text by a single click, and a way to get to the dialog…

    1 vote

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  13. Should be able to set multiple emails to receive failed login attempts on the online account

    1 vote

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  14. Custom rule for the whole call queue in general not multi site

    1 vote

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  15. Key presses to stop and continue recording of the call.

    1 vote

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  16. To support devices of Linkvil. Linkvil W611W Portable WIFI PhoneWiFi connectionIP67 rating (waterproof and dust resistant)

    1 vote

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  17. customer wants to see the messages on the RingCentral phone app that was sent to their RingCentral Phone App using a virtual number and wants to be able to still reply to it. because right now it shows the number is not assigned.

    1 vote

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  18. When adding numbers that need to be blocked from the app (Admin tools > User management > user ext > Screening, Greeting & Hold Music > Blocked Call > Only block these numbers or area codes > Specific numbers), the option to Add More Numbers is located at the very bottom of the page. This should be located at the very top of the page. This will speed up the process of adding blocked numbers. We have lots of blocked numbers, and we have to scroll through lists of numbers just to get to the option to add more numbers.

    1 vote

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  19. Please include a feature were all the numbers associate with the contact show up when sending a fax

    1 vote

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  20. Option where 1st User can choose to be on the line with BOTH an incoming caller AND a 2nd user to whom the caller would like to speak with. 1st User can introduce the Incoming Caller to the 2nd User (i.e. "Hello I have [Name of Incoming Caller] on the line", 1st User can hang up and Incoming Caller and 2nd User can continue with their conversation.

    1 vote

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