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10759 results found

  1. Hide Tasks In Conversation Option

    Use Tasks for assignments and not clutter up the Messages/Conversations which can be used for immediate info sharing while the tasks can be on a separate page. Notifications of Task Due can be in Messages but not the whole box. This should be an option to hide from the Messages but still have in the Task/ Calendar so that we have a choice.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  2. Forward Contact information from one user to another

    Please have a feature where a user can forward the contact information to another user using RingCentral app

    1 vote
    Planned  ·  0 comments  ·  Application  ·  Admin →
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  3. Available Device count to Ship

    It would be of great assistance if within the Admin Portal there was a way to track the total contracted amount of devices that are available to be shipped out.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  4. Customize options in phone tab on mobile app

    Currently, when you hit the phone button on the app, it brings up 3 tabs. Dialpad, recents, voicemail. Allow the ability to decide which way you would like it to be seen. for example, allow recents to be the default instead of dialpad. It allows for quick access to recent calls. it is less clicks then hitting quick contacts, then hit the person, then hit call or message.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  5. Adding and sharing a new contact company wise so all have access to their Information

    It will really help us all in our company and SAVE US A LOT OF TIME.

    1 vote
    Planned  ·  0 comments  ·  Application  ·  Admin →
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  6. Change presence and queue call availability from tray icon in Windows RC Desktop App

    Should be able to right-click the RC App tray icon, in Windows, and select your presence status along with being able to accept queue calls. Instead users are required to fully open the RC App and change the status by selecting their profile avatar and choosing a status. This functionality is available with Microsoft Teams and other UCaaS solutions. Currently users have 2 options when right-clicking the tray icon (Bring to front and Quit).

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  7. Text responding to incoming phone calls

    on the desktop app on incoming phone calls you text back responses like “will call you back in 10mins” but on the mobile app that is not avaialble I have to just let the phone call go to voicemail

    1 vote
    Planned  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  8. SMS Text messages arrive split

    Longer text messages that are received get split into multiple messages. Why? Why can't they be displayed in the correct order?

    1 vote
    Under Review  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?

  9. Snipping tool for Message

    Many times its handy to send a quick snapshot of what is on your monitor with a fellow worker. A snipping tool plugin within message would make this easier than using the print screen button or the windows snipping tool.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. Additional searchable name fields

    Our employees change names (divorce, marriage) and it's important to be able to perform coherent user audits and also for names to be searchable. The display name, in many cases, is the user's face to the world - and frequently that means that a married name needs to be completely removed in the event of a divorce, and often, married staff want to use only their spouses surname - forcing them to include a name they do not want shown is unnecessary friction, so there should be another place where names can be associated with the user account, with the…

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  11. RingCentral Windows Store version

    Ease of role out and management

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  12. Add un-delete function

    Currently when you delete something it is gone for good. Recently our receptionists deleted messages on her deskphone and faxes that had not been routed to people yet were deleted. Un-delete in this case would have helped even if it was only accesible from admin portal..

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  13. "ignore" button on Google Extension sends call to voicemail and is linked to the RC App?

    When you have the google extension and the RC App opened and that a call comes in, if you click on "ignore" on the google extension the RC App will still keep ringing and you have to also click on "send to voicemail" on the Rc app. Is it possible to link both apps and if "ignore" is clicked on the Google extension it also sends it to voicemail on the RC App.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  14. Move Disabled user to Unassigned extensions

    Would be a wonderful feature if we could move a disabled user over to Unassigned extensions so that it would be easy to reassign to a new user and to keep all unassigned extensions in 1 location.

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  15. List of Wifi Supported Phones

    You currently have a list of phones that are supported on the support site but it would be beneficial to know which of those are Wifi phones.

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. Allow guests the ability to initiate video call

    There are a few guest users on my team and previously they were able to start video calls but something has changed and they are no longer able to start the call. Please change it back so anyone can initiate a call with anyone on the team.

    1 vote
    Needs More Information  ·  0 comments  ·  Application  ·  Admin →
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  17. The ability to prevent update the task status in case if task is overdue for everyone but creator.

    To have the ability, to define only by creator, if the task status is able or not, to be modified by the non-creator in case if task is overdue.In case if the flag=false/disabled the update function is disabled for non-creator users in case if task is overdue.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  18. Option to customize the call wait notification

    Add an option to the call wait feature for the phone to ring instead of just a beep and pop-up notification on the screen of the phone.

    1 vote
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  19. Export all E911 Address

    is it possible to have an option to export all of the E911 addresses we list?

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  20. Option to Check size of call recording

    If we try to backup all users recorded calls with the archiver, is there a way to tell the size of that data before we try to download it? Recorded calls can be large in size so I want to make sure our FTP server has enough space

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
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