10405 results found
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notification when monitored users received a phone
it is useful if there will be an automatic notification showing that a specific user being monitored on the RC desktop app receives or currently engaged on a call so that we can listen to it right away without needing to go to the HUD manually.
1 vote -
option for new numbers to be added directly to either company, personal, guest etc on android phone
option for new numbers to be added directly to either company, personal, guest etc on android phone
1 vote -
Admins ability to disable extension on a Specific time
Admins want to have the ability to disable a user extension on a set date and time
1 vote -
Option to have same email domain sign up for a separate account
Option to have same email domain sign up for a separate account. It would also be a great addition if there will be option to allow users to sign up on their own separate account using the company domain. What is happening now is that when you use the same email domain to sign up a separate account, it is not creating a new one but instead creating a new user extension to the primary account of the company.
1 vote -
doorloop
please do a partnership with doorloop to integrate and tack call within the system for tenants, customers etc. auto detect and connecting logs to the customer profile
1 vote -
Outbound caller ID be available regardless if assigned to user or not
Customer want a number to to be avaiable to all users even if they are already assign to a specific extension
1 vote -
detailed user forwarding settings report
I would like to find out all the extensions that are forwarding to other extensions/numnbers we are doing a user audit without having to go to each users profile and checking if their ext.number is forwarding
1 vote -
allow email address as login to to service web when accessing voicemail message only
cannot login if using email address for message only extension but it works if using the RC main + extension number
1 vote -
Being able to export all blocked numbers in our account
Our Security team and HR division asks this from time to time and to have the ability to export all the Blocked Number for all of our stores (over 1000) would be a helpful tool.
1 vote -
UC Command Line Interface
Adding a CLI to RingCentral UC would allow an unprecedented level of automation when making changes over a large area of infrastructure. The application of urgent routing changes across an Enterprise, scriptable input to make updates en masse and reference variables and lists/arrays. This is essentially turning the bulk upload process into a real-time view/modify within the system.Not sure if the central databases would support that sort of end user access and be able to keep up with real time changes, or if there's a current methodology behind making changes via document submission vs real-time CLI access.
1 vote -
Add unassigned lines to existing mobile users in bulk
The current option to edit user in bulk doesn't include the option to assign unassigned lines to existing mobile users.
1 vote -
Custom IVR keypress greeting
A feature for setting up a dedicated greeting for keypress that by-pass the forwarding extension/call queue`s greeting
1 vote -
It would be nice to be able to turn off certain tabs like company or device tabs in contacts.
It would be nice to be able to turn off certain tabs like company or device tabs in contacts.
1 vote -
SAR TLV to support SMS
10dlc TMO uses SAR TLV which at this time is not supported for BW Messaging API product
1 vote -
Alert when too many calls are in queue
Hello, Is it possible to create in Live Report a feature in which an alert would be sent to admins when too many customers are in queue ?Thanks !Best regards,
1 vote -
incoming caller ID will reflect on multiple devices if ring my device for call monitoring is enabled
incoming caller ID will reflect on multiple devices if ring my device for call monitoring is enabled and delegation/ bridge call appearance
1 vote -
Add Call Parking feature on 3rd party assited provisioned phones
We need this feature badly. We are deoplying hundreds of new extentions and need this feature for business work flow requirements. Without this it is stopping us from using RingCentral and and force us to consider alternative providers.
1 vote -
Password Policy Change
Please set up a policy that can be attached to new and current users that triggers a password change with a minimum age of 60 and maximum age of 120 with a minimum of 10 characters.
1 vote -
Permanently block the Fax ID
Need to permanently block the FAX ID even if we choose a different number to send out a fax. What is happening now is the fax caller ID settings will only apply to the last phone number being selected on the FAX ID and once we choose another caller ID for sending the fax then the setting from the admin portal will be changed from Blocked to the phone number he chooses to send out the fax
1 vote -
Monitoring RingCentral logins for RingCentral App, Desktop or Web.
Customer requested for a feature that will allow her to monitor who are being logged in in her RingCentral accounts and should have an ability to log them out if necessary using RingCentral App, Desktop or Web.
1 vote
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