11239 results found
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Enhance Accessibility features on desk top phone
Your site boasts accessibility on the app, but what about desk phone? There needs to be enhanced mobility features for the desk top phones from potential screen reader when you press a button (ie press Transfer- it says "transfer") to eliminating the time out on transfer or phone navigation as it is difficult/slow for people with mobility or vision issues to navigate quickly without losing calls.
1 vote -
Display the caller Id or site name while receiving the call from the site number after business hours
When someone is dial to the site main number after business hours then the super admin or assigned extension user is receiving this call directly but the extension user is not able to identify the caller from which site number he is receiving this call when you have multiple sites created in RingCentral.
1 vote -
Clear the 911 data when resetting user extensions
The name of the previous user appears in the 911 dialog during reset and assign.
1 vote -
Allow login to login.ringcentral.com with Ad blocker enabled
Currently cannot login to account with uOrgin ad blocker enabed. Have no issues with AWS, Azure or O365 with it enable only RingCentral.
1 vote -
Static page | For not having to leave the ring
It would be nice to add an option for organizations to post their management tools inside the ring, such as a small static page that can be modified over time so that companies can post there the links they use, their tabs, or other documents.
This would help to avoid using other applications such as drive, trello, dropbox or web pages. So that we don't have to go out of the ring to do all our jobs.1 vote -
Allow extension to be dialed automatically
Like on our cellular could be cool the be able to include the extention with a "break".On iphone i thing it's the ",". So we can work with "callto:" link and add the extention in our contact.
1 vote -
Typo on Yealink provisioning article
On this article,https://support.ringcentral.com/article/8728.html• Yealink T57W: https://yp.ringcentral.com/rpovisioning/yealink/T57W needs to read: • Yealink T57W: https://yp.ringcentral.com/provisioning/yealink/T57W It had me tied up for an hour thinking a phone was broken while trying to set it up. Thanks in advance for fixing it.
1 vote -
Set different caller ID for outbound calls using the line keys of the expansion module
The customer wanted to have the ability to set up different outbound caller ID numbers on the line keys of their expansion module for their users to be able to call out using their company numbers without having to change it on the service web.
1 vote -
admin user account that has a different email for smaller businesses
Maybe you can do a write up to your managers and suggest that they come up with an admin user account that has a different email for smaller businesses like myself
1 vote -
Add "Hub" to Office @ Hand windows app
The old Office @ Hand app had the "hub" button where you could see who was on a call and who they were on a call with. You call also see what #s were on park. This was very useful for many reason to all of my team members. Please consider adding something similar to the new Office @ Hand App
1 vote -
Unchecked voice messages after a period of time (7 days) get forwarded automatically to another mailbox/email
Just signed up with RC with Teams. Concerned that users/staffs will not check their voice mail, so I'm being asked to switch off this good feature, even though they receive email directly
1 vote -
Populate IVR or site Extensions in company contacts
Allow the ability to populate Site extensions or IVR extensions in the company contacts so that operators can easily transfer to those extensions.
1 vote -
Send Text To Phone Number you Called at the same time
Add a button while you are calling someone to the options like "Hold, Mute, etc" in order to be able to multitask faster. Before it was easy to send but the new update it's hard to be able to send them at the same time due to having to copy the number over again to send a text.
1 vote -
Font too large
The new version is way too large of font. The old version I could easily see all my favorites and teams on the side now it is way too large on the new one.
1 vote -
Better visuals/setup on new RC
The new RC is just a vast, white landscape of text. Not having any color blocks to help the eye find things is a bad move. Also, moving the bottom manu to the left side was a mistake - now the app needs more real estate on the screen, which is not desirable - it's hard to have the app up and also have adequate workspace on the screen.
1 vote -
Can unread messages been highlighted
is it possible to highlight unread messages in glip?
1 vote -
Automatic call forwarding that rotates weekly on external numbers
A feature for forwarding option which automatically rotates weekly to a list of external numbers.
1 vote -
Add more filters to the All Calls page in the RC App
We need more filters! Currently I can only filter by contact. I should be able to filter by inbound calls, outbound calls, by date, length of call, company contacts, and guest contacts
1 vote -
When disable and re-enable a phone on the app, it reverts back to 4 Rings / 20 seconds.
Some of our users have multiple lines and multiple phones. Have more than 1 Polycom phone active at the same time seem to give us problems where few percent of the call gets dropped at 1 or 2 seconds. When we start disable 1 and enable the other, the problem goes away. However when we disable and enable a line on the web portal, it retains whatever the previous setting of 8 Rings / 40 seconds. But If we disable and enable a line on the mobile app, it changes the line to 4 Rings / 20 seconds. 4 Rings…
1 vote -
RC app pops up automatically minimized when the call was answered by other user.
Would like to add the feature to automatically minimized the app on my desktop computer when the call was answered by other user.
1 vote
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