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  1. When a user search for a contact that is imported from external directory such as Google Directory and this user's contact unchecked the "Include user in Corporate Directory" parameter, the RC parameters are not supposed to be shown.The behavior is correct on Desktop RC App but it's not the case for Mobile RC App: the "extension" attribute is shown which is not supposed to be the case.

    1 vote

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    0 comments  ·  Application  ·  Admin →
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  2. costumer would like to have the option back to changed the toll free number within the admin portal in number inventory

    1 vote

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    0 comments  ·  Admin Portal  ·  Admin →
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  3. The customer have a fax account and only have a TFN number. They would like to have the ability to show that they are sending faxes using their Toll Free number.

    1 vote

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    0 comments  ·  Application  ·  Admin →
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  4. Ability to disable the option to add a call while extension is engaged on an active call.

    1 vote

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    0 comments  ·  Application  ·  Admin →
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  5. Cx would like to have users to see the total number of calls/count they have per day.

    1 vote

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    0 comments  ·  Application  ·  Admin →
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  6. Customer would like their external forwarded calls to a different RingCentral account to retain to their original extension even calls are routed to a different RingCentral Account

    1 vote

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  7. Customer wants to have the option to use their Email instead of the voicemail box as their voicemail storage since the maximum limit of 200 is not enough for them and this would be a good idea for a company that receive a lot of voicemails.

    1 vote

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  8. The account has 70 numbers that need to be assigned to Auto Receptionist and there is no option to select all. No other way just to have it assigned manually.

    1 vote

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  9. I would like to add my own extension to HUD so I can easily see my status. Sometimes I forget to go off DND when coming back from lunch.

    1 vote

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    0 comments  ·  Application  ·  Admin →
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  10. When creating a new custom role (using Standard as base role), permissions under "User Call Logs" parameter becomes uneditable (greyed out) once the "Site Call Logs- Full Access" under Multi-Sites is ticked. The need to create custom manager role where it should have full access to the call logs of the sites but should not have permission to delete it's own call recordings is currently not achievable due to this. There should be permission parameters to be added to make this custom role feasible.

    0 votes

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    0 comments  ·  Admin Portal  ·  Admin →
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  11. Get notifications pop up, dont include the content of the message that is being received

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    0 comments  ·  Team Messaging  ·  Admin →
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  12. Repository for Fax Attachments

    To have a storage of the IB fax messages with attachments that can be used if they can no longer be found on the recipient's end.

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    0 comments  ·  Fax  ·  Admin →
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