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Phone & Messaging

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13296 results found

  1. When using a number that other people receive calls with, give people the ability to mark that a missed call was reach out to or a voicemail was called back to for your team

    1 vote

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  2. Currently, when a user dials a Paging Group, all receiving phones in that group only display the Paging Group's extension number. There is no way for anyone receiving the page to know who or which location initiated the broadcast.

    This is a significant problem in critical environments like schools, hospitals, or warehouses where paging is used for emergencies.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  3. We currently have the BT Cloud Work Corporate Address Book (LDAP) as the Main Address book when the users press the Dir button on the Yealink phones.
    However when an update (Synchronization) is pushed out by the Cloud Servers, it reverts back to the Local Directory rather than the Corporate Address Book.
    What would be great is for the option within the Cloud to make the Corporate Address book the default on the Yealink Phones, so that we don't have to keep going back into each phone to make this change, after a global update.

    1 vote

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    New  ·  0 comments  ·  Hardware  ·  Admin →
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  4. Disabling creating multiple contacts on iOS and Android devices as its creating confusion

    1 vote

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  5. When someone puts an emoticon " :) " please remove or make optional the feature that turns it into an emoji.

    1 vote

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  6. Add Yealink T58W for desk phone pairing

    1 vote

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  7. Enabling Domain Auto-Aggregation - Please add a "domain Auto-Aggregation" option, that would block all people from creating a "personal" RingCentral account using a corporately controlled domain email address.

    1 vote

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  8. Adding internal ringcentral phone numbers i.e auto-receptionist number on ring settings of user extension.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  9. Support for two headsets plugged into one device for training purposes

    1 vote

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  10. Our company have several numbers with Mobile licenses that appear in RingCentral Portal account but are not accessible as an option to be selected as a "Fax" number for individual user accounts. It would be great to be able to select any number that appears in our RingCentral Portal account to be a fax number.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  11. I would like the option to "Allow Managers to Change Their Queue Status" in much the same way the option for members exists.

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  12. The caller ID currently displays “Auto Receptionist – Company Name.” The customer has requested to have the Auto Receptionist removed.

    1 vote

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  13. Ability to add third-party expansion module to rental phones.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  14. Have the option to add background music to an IVR Prompt in the admin portal

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  15. To have an option, to stop routing when an extension was dialed.

    1 vote

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    New  ·  1 comment  ·  Call Queues  ·  Admin →
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  16. Hi, it would be great to have the ability to sort / Re - order the Text message templates.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  17. It would be very helpful to have a feature that allows users to send group SMS messages to international numbers. Currently, international texting works only for individual messages, and users receive an error when attempting to send group texts that include international contacts.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  18. customer wants to have a definitions of terms or glossary on analytics for better understanding of the terms use on the dashboard

    1 vote

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  19. Keypad on ringcentral application to be sync on dial pad on desk phone
    - Ability to press key on RingCentral Application/Web App that will sync with Yealink T46 and T48 physical desk phone while the phone is engaged with a call.

    1 vote

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  20. Have the capability to turn off the ringing notification for pick up calls during for pick up members when they are in an active phone call.

    1 vote

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