11050 results found
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On the call section : all phone calls list to get Company name displayed on the screen
it would be useful to keep in mind from which company the person is calling from and directly recover who they are
1 vote -
inlcude a way to save pre written fax templates
Being able to write out a fax that is constantly repeated, such as test faxes, with just a click from your mouse would increase productivity when using RingCentral Faxing across all device types.
1 vote -
Clear Company Contact listed within own extension that don't exist in Account Portal.
Would like to have a company contact cleared/deleted from own extension company contacts that is not listed in the account/portal. This was once a test extension that sync'd but is no longer an extension user.
1 vote -
Multiple Call Forwarding per User
The customer wanted to create multiple call forwarding for different destinations per user based on the schedule.
1 vote -
Looking for a way to not send automatic email alerts to users added/removed to and from the phone monitoring queues
This would be helpful for admins to be able to decide if an email alert should be sent to an employee for monitoring purposes.
1 vote -
Add On/Off Toggle for each Call Queue being Managed
My account has a work around method that takes a Call Queue that I am included in and it forwards to a Queue that I am not included in but behaves identical to the first one. When the custom rule is turned on within the first Queue it allows me to NOT be a part of those incoming Call Queue Calls. If I turn it off, then I can receive and answer Call Queue Calls for that specific Queue. If a user is a part of more then one Queue, he/she might wish to accept or not accept calls from…
1 vote -
Deleted Items - Data Retention
Is there a way to change the default auto delete time on a voicemail box from 5 days to 30 days? We are a medical clinic, and it would be very useful to have deleted items last longer in the event of an incident with a patient.
1 vote -
Automatically Add/ Remove Live Report Licenses
It would be a much better user experience if RingCentral had the capability to automatically add Live Report License when user is added to Dashboard and in turn automatically remove Live Report when they are removed from a Dashboard.This whole thing of needing to transfer a license to another user if one is removed and another is added is not a good UI experience for RingCentral customers and also adds unnecessary work for your RingCentral support teams.
1 vote -
configure the web app for telephone calls only
configure the web app for telephone calls only
1 vote -
Send email notifications when paging devices' status changes.
We can see the current status by going to "Phones Systems >> Phones & Devices >> Paging Devices". It would be beneficial to receive notifications when the status changes from online to offline or offline to online.
1 vote -
Please allow pasting image directly into chat without having to create new notes.
Please allow pasting image directly into chat without having to create new notes. Just like Microsoft Teams. Creating new notes is obscuring the clarity of the images.
1 vote -
Have an option to use RingCentral app to make outbound calls thru the VMware platform
Able to make outbound calls before using other provider with our VMsoftware but now we cant.
1 vote -
Approaching Intel Corporation as a customer for RingCentral products/solutions/services
Lets see if Intel Corporation and its subcompanies would be interested in any of RingCentrals products/solutions/services Would the RingCentral management reseller sales team be interested in supporting me as a reseller partner sales engineer too approach Intel Corporation as a RingCentral customer?
1 vote -
Ability to search on sites under common area phones
Currently under phone system - phones and devices-common area phones. If you click on filter and select sites there is no search bar.The ability to filter on sites is available under phones and devices- users phones
1 vote -
Add shared calendars for Office 365 sync integration
Allows users who manage public calendars easier access for Ring Meetings
1 vote -
Create a Contact Category or have the ability to View More Contact Info under Contact View / Or
I am wondering if RingCentral would allow a feature with an option to view more contact information such as Name, Title, Company, and Notes when viewing in Contact.More specifically, under Quick View or Personal. I work with insurances direct contact and handle patient calls. It would be helpful to know who I am speaking with.OR if we can have the option to create another Contact Category and assign them to our added personal contact that would suffice. Thank you for your time and consideration!
1 vote -
Wants to have a package or an executable file for RC APP Print to Fax Feature
Should have at least a downloadable executable file for batch installation
1 vote -
RC phone company contacts
The RC Phone should show the phone number too not just the extension number
1 vote -
Voicemail reads status
Setting up some programming to have your voicemail read a user's custom status would be very helpful so users didn't have to setup a new voicemail recording every time they were going to be out of the office for any extended period. Something like "John Smith is 'Out of Office', leave a voicemail?" or "John Smith is 'In a meeting until 3:30'. Leave a voicemail?"
1 vote -
Multiple input or uploading of number list for blocked numbers
Why is it useful?
• It will be useful because like many other company we have a long lists of number that need to be input as blocked numbers.
Who would benefit from it?
• It will benefits the admin users as it will ease the process.How should it work :
• The current process : user copy & paste or type each phone/tel number to the input box of blocked calls Tab under Screening, Greeting & Hold Music.• The idea:
- User can upload a file (the list of numbers in excel or csv) or type mutiple…1 vote
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