Skip to content

Phone & Messaging

Phone & Messaging

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

10089 results found

  1. Because when I use my 2nd line to dial out so that my main line is open for incoming calls I have to look up the client and get their number or double enter all of our clients into both accounts, lot of extra time and work .

    1 vote
    Planned  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
  2. An option where we can import contacts to the app using other platform aside from outlook.

    1 vote
    0 comments  ·  Application  ·  Admin →
    How important is this to you?
  3. For example, "It is #todayDate." The system would provide a date that is consistent with my location and timezone in my admin record. A tag such as this would be great!

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
  4. include "seconds" in the time area of call logs currently only shows Hour and Mins.

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
  5. Customer wants the red light indicator on the phone to turn off once the voicemail is deleted from the email

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
  6. It would be beneficial to us if there is an option where we can get a billing statement/invoice before the annual bill. This will help my accounting department organize what and where are the charges coming from.

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
  7. It would be beneficial to us if there is an option where we can get a billing statement/invoice before the annual bill. This will help my accounting department organize what and where are the charges coming from.

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
  8. We are looking to establish a RingCentral Partner Advisory Group, please reply if there is any interest in joining.

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
  9. Improved detection of incoming faxes, irrespective of delays from the sender transmitting fax tones, especially when the associated number is set up for both voice and fax.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
  10. ability to have the option to customize park location like offering message for callback

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
  11. A way to stop SMS delivery to US numbers from RingCentral Canada account.

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
  12. Able to edit and removed some options for the existing default role such as standard International instead of creating new one and assigned to multiple users one by one.

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
  13. With the recent RingCentral app update, user are no longer allowed to receive calls when on a RingCentral Video conference meeting. It automatically updates the user status to DND. Customer is requesting to revert this changes as it affects their work flow.

    1 vote
    0 comments  ·  Application  ·  Admin →
    How important is this to you?
  14. Our goal is to introduce a feature that automatically redirects calls to the fax/printer when a user extension fails to answer.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  15. We need a way to monitor calls using deskphone

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  16. I must show saved contacts when logging in to a different computer or mobile app.saved contact on the 1st device should show even if logged in to another computer or mobile app

    1 vote
    0 comments  ·  Application  ·  Admin →
    How important is this to you?
  17. Standard or standard international users access restriction from deleting their own SMS(inbound/outbound/conversations), Fax(inbound/outbound) and voicemails

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
  18. Customer would like to get an excel file as is when it is being sent in fax and not translated as a pdf file since the company where she's sending it to, will only accept excel file via fax and not through email.

    1 vote
    0 comments  ·  Application  ·  Admin →
    How important is this to you?
  19. With reference to the customer's concern, we hereby propose the implementation of an option that enables the routing of unanswered calls, from the Answering Service, back to the customer's mailbox. By doing so, the customer can receive the missed calls in their mailbox and revert to it as per their convenience. This feature would help ensure that no calls are missed and would also ensure that the customer is not required to rely solely on the Answering Service for their communication needs.

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
  20. It would be helpful if the message notifications for an extension could be set according to work hours. For example, during work hours, we are available and will hear/answer calls/texts, so we do not need the message notifications sent to our cell phones. For after hours, it would be nice to have the ability to designate message notifications to be sent to the numbers we choose, so the person on call will receive the messages. Right now, we all receive the voicemail and text notification at all hours regardless of whether we are open or closed. It would be nice…

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
  • Don't see your idea?