10089 results found
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We have 2 lines, would like it if the contacts carried over to both accounts so I can dial out and have the contact info available.
Because when I use my 2nd line to dial out so that my main line is open for incoming calls I have to look up the client and get their number or double enter all of our clients into both accounts, lot of extra time and work .
1 vote -
import contacts in paging group using all email platform.
An option where we can import contacts to the app using other platform aside from outlook.
1 vote -
Imply date in greeting message.
For example, "It is #todayDate." The system would provide a date that is consistent with my location and timezone in my admin record. A tag such as this would be great!
1 vote -
include "seconds" in the time area of call logs
include "seconds" in the time area of call logs currently only shows Hour and Mins.
1 vote -
Sync phone voicemail indicator to email
Customer wants the red light indicator on the phone to turn off once the voicemail is deleted from the email
1 vote -
Billing Statement/Invoice prior to annual bill
It would be beneficial to us if there is an option where we can get a billing statement/invoice before the annual bill. This will help my accounting department organize what and where are the charges coming from.
1 vote -
Get a Billing Statement/Invoice prior to annual bill
It would be beneficial to us if there is an option where we can get a billing statement/invoice before the annual bill. This will help my accounting department organize what and where are the charges coming from.
1 vote -
Starting a RingCentral Partner Advisory Group
We are looking to establish a RingCentral Partner Advisory Group, please reply if there is any interest in joining.
1 vote -
Improved Recognition of Incoming Faxes
Improved detection of incoming faxes, irrespective of delays from the sender transmitting fax tones, especially when the associated number is set up for both voice and fax.
1 vote -
park location option for callback
ability to have the option to customize park location like offering message for callback
1 vote -
Disable Send SMS to US Numbers
A way to stop SMS delivery to US numbers from RingCentral Canada account.
1 vote -
Ability to edit the existing default Role
Able to edit and removed some options for the existing default role such as standard International instead of creating new one and assigned to multiple users one by one.
1 vote -
To be able to take calls when on a video conference
With the recent RingCentral app update, user are no longer allowed to receive calls when on a RingCentral Video conference meeting. It automatically updates the user status to DND. Customer is requesting to revert this changes as it affects their work flow.
1 vote -
Redirect missed calls to Fax/Printer rather than sending them to voicemail.
Our goal is to introduce a feature that automatically redirects calls to the fax/printer when a user extension fails to answer.
1 vote -
Ability to monitor calls using deskphone
We need a way to monitor calls using deskphone
1 vote -
Ability to sync contact even when logged in to different machines
I must show saved contacts when logging in to a different computer or mobile app.saved contact on the 1st device should show even if logged in to another computer or mobile app
1 vote -
Standard or standard international users access restriction
Standard or standard international users access restriction from deleting their own SMS(inbound/outbound/conversations), Fax(inbound/outbound) and voicemails
1 vote -
Excel File transmitted as a default file type via fax
Customer would like to get an excel file as is when it is being sent in fax and not translated as a pdf file since the company where she's sending it to, will only accept excel file via fax and not through email.
1 vote -
Forward Calls to Answering Service if missed routed to Mailbox extension
With reference to the customer's concern, we hereby propose the implementation of an option that enables the routing of unanswered calls, from the Answering Service, back to the customer's mailbox. By doing so, the customer can receive the missed calls in their mailbox and revert to it as per their convenience. This feature would help ensure that no calls are missed and would also ensure that the customer is not required to rely solely on the Answering Service for their communication needs.
1 vote -
message notifications based on work vs after hours
It would be helpful if the message notifications for an extension could be set according to work hours. For example, during work hours, we are available and will hear/answer calls/texts, so we do not need the message notifications sent to our cell phones. For after hours, it would be nice to have the ability to designate message notifications to be sent to the numbers we choose, so the person on call will receive the messages. Right now, we all receive the voicemail and text notification at all hours regardless of whether we are open or closed. It would be nice…
1 vote
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