12243 results found
-
Make a Lite version of RingCentral IOS app (for devices lower than ios 12)
Please make a RingCentral ios app that is compatible to phones prior to IOS 12 because not everyone has Ios 12 on their Iphone or Ipad. It would be useful to make a Lite version that supports devices from IOS 8. Only minimal features needed. The former RC Meetings app supports it but the new RC is too hard on device requirement.
1 vote -
Leave comments on a repeating task and make those visible throughout the life of the task
In Classic version I could add a comment/reply that would be visible to users everyday of the task. So on Monday I could make a comment and on Thursday that comment is still visible on a daily repeat task. On the new version a comment made on Monday is NOT visible unless I go hunt for the task that was closed on Monday, even when its a repeating task (done every day).
1 vote -
Need Lists option for Texting
I'm quite surprised this feature is not available and it was one of the main reasons I upgraded my account.I need to be able to organize my customers into different lists and be able to send them mass emails. ie:let's say I have 100 customers and I want the following with some overlap:LISTS:1.) Master list of all 1002.) List of customers who use massage services, maybe 42 numbers3.) List of customers who use acupuncture services, maybe 88 numbers4.) list of customers who use our IV services, maybe 12 numbers. I desperately need the ability to be able to send mass…
1 vote -
During "All Page", exclude the originating phone from getting the ring back.
Anyone making an "All Page" knows what a irritating the ring back is when you are making a page.
1 vote -
Have a Vonage like modem to be able to hook standard phones, not only VOIP phones
Hello RC teamCan you implement something similar to a vonage modem where I can have any normal phone hooked with a telephone cable to a modem. At this time, dependency only on VOIP phones is outdated. Having the ability to use the regular phones as well would be great.Thanks.
1 vote -
Add Cisco ATA191-MPP to supported devices
All yours supported devices Cisco PAP2T, SPA 2102 or SPA 122 ATA already end-of sale and end of support. I am unable to provision a new device Cisco ATA191-MPP. RingCentral support unable to help with this. https://www.cisco.com/c/en/us/obsolete/unified-communications/cisco-pap2t-internet-phone-adapter-with-2-voip-ports.html?dtid=osscdc000283https://www.cisco.com/c/en/us/products/unified-communications/spa122-ata-router/index.html?dtid=osscdc000283https://www.cisco.com/c/en/us/support/unified-communications/spa2102-phone-adapter-router/model.html?dtid=osscdc000283
1 vote -
Show address in contact profile & maybe be able to edit what information is showing
I would like to show the address in the contact profile. We have the office 365 contacts connected and in outlook we have the address listed but when you look in the ringcentral profile, it is only showing the mobile number, email and department. Can we change what shows? Can we have just the primary email show and not all three that are attached to the account?
1 vote -
Chrome Extension to Show Queue ID and caller ID for internal extensions
Beneficial to pretty much all that use it
1 vote -
Export User name and number to a spread sheet
You should ad a button to the Admin console that allows us to export user information such as the phone number and name and extension assigned to the user
1 vote -
Better Verbal Voicemail number read out
RC when listening to VM the number reads out as one long number and would like it to either say the number as a telephone number or read each digit seperately.
1 vote -
Add ability to scroll through conversations with keyboard
Right now it's hard to scroll through conversations with the mouse or laptop mouse pad. Normally this is something in other apps that you can use the down button, but for this it does not work.
1 vote -
Android App UConnect Bluetooth support
Teams, Voice, Phone, and all of my other audio apps can interface with my car's built-in UConnect audio system, but not RingCentral.It would be really neat if RingCentral added this support so I don't have to take RingCentral calls on speaker.
1 vote -
Ring groups and call queues should follow phone numbers and extensions, NOT APP LICENSES.
We are in a large enterprise where RC Phone licenses are often recycled. While it is true that with due diligence a terminated employee would be removed from their ring groups, this doesn't happen yet as often as it should. So, their license is disabled and deleted into the unassigned extensions bin. Then a new employee in a different state acquires THAT unused license, with a new phone number and new extension. And now one of the phones in office B is ringing when someone calls office A (original ring group). That phone app at office B also rings when…
1 vote -
Ability to hard-code / specify the name for the welcome email instead of using the Admin User's name in Service Web
At present users are receiving emails from an admin's name they do not recognise and it does not look professional (almost spam). Please allow us to hardcode the name within the email so it looks more familiar. E.g. Hi xxxYour IT Team are inviting you to join RingCentral MVP.
1 vote -
E164 Number Format - would like it to be on for all countries
Customer would like the E164 format to be on for all countries so the user experience is the same
1 vote -
if desktop app not enabled then disable queue
When a users desktop app is not activated, this is not reflected in any of the queues they are in, so their extension still rings, can it be set that if the desktop app is not active then neither are the queues
1 vote -
Monitoring for virtual fax
Hello,
We're using a virtual fax line. All incoming/outgoing faxes & confirmations are getting forwarded to a specific email distribution list. This is working fine. However, I was asked if we can setup monitoring in case some of our clients are unable to send us faxes. I opened Case Number #13289153 for this & the engineer informed me that the fax errors will never get sent to the distribution list. He said the only way to view this info is if we login to the portal & manually extract the info.
I think it would be useful to have a…1 vote -
Separate Onboarding Track for Small Business - One Owner User
One can appreciate the robust nature of your platform that appears to be scalable. But is it? When was the last time you checked your training/university platform for onboarding the sole-proprietorship use case? Please review your platform for useability by single user businesses, OR - provide a disclaimer that indicates your company has moved on to cater to corporate teams (which is perfectly fine - we just need to know whom you are serving... think transparency xoxoxo). One might consider the system features to be scalable to a single phone and single laptop user use case. And when you are…
1 vote -
As a phone service you should have someone available to talk on the phone to service a company trying to pay you for SMS
I am trying to talk to someone at ring central and cannot get anyone and cannot find a way to pay for SMS services etc.
1 vote -
Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes.
Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes.I have certain users who prefer to have professionally recorded voicemail Outgoing Messages. I wish we could assign those sound files in the Prompts Library to individual users, rather than just to company wide extensions or queues.
1 vote
- Don't see your idea?