13296 results found
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The ability for Admins to check timestamps on when accounts were first created.
This would be a fantastic tool for us Admins to use to find accounts that have existed within a given date range or finding an exact account.
1 vote -
volume change for individuals
Please let me adjust peoples nicknames also, I would love to be able to adjust specific peoples volume when in group call or video.
1 vote -
Call being recorded notification for transfers
Currently the system does not notify a caller that a call is being recorded when the call is transferred via a warm handoff from a line that does not use recording to a line that has call recording acivated even though the call is recorded after the transfer. This works against our legal obligation to notify callers that their call is being recorded
1 vote -
Corporate Directory for supported Poly Edge phones
Corporate Directory is not working on Poly Edge E550 IP Phone
1 vote -
Billing Admin Overview access
current behavior: Admin Portal for Billing Admin and Custom Admin does not have access to the Billing Overview. Visibility is only available for Super Admin Expected behavior: To be able to have access to Billing Overview with Billing admin or Custom Roles.
1 vote -
Give option for the caller to enter account number to be recorded
to be able to have account number recorded on our end
1 vote -
SMS modification with AUDIO FILES
Hey! It would be great if you could add a audio file notification by SMS when a customer leaves us a message. Thank you!
1 vote -
Transfer calls via presence from 2 different RingCentral Account
Transfer calls via presence from 2 different RingCentral Account
1 vote -
ALLOW A FEATURE TO BLOCK CERTAIN CALLS THAT ARE FRAUDULENT AND CONSISTENTLY CALLING
We have several numbers coming from the same fraudulent company claiming they are calling from the MTA to be able to talk to our CEO and get us to pay them money that they aren't even owned. We have never heard of nor worked with them - their numbers are typically called from 212-920-3963, 516-20-2231, 401-829-4822. **This has become a HUGE issue for the entire company and we do NOT want to be scammed. Please make this a feature as soon as possible. Thank you!
1 vote -
1 vote
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Sort tasks by likes
Let's say you're brainstorming with your team and start listing out some actionable ideas on a task list. It would be great if people could like individual tasks which could then be sorted by the number of likes to see the most popular ideas/actions. I believe Asana can do this.
1 vote -
Dependencies
Some tasks can't be started until other tasks are complete. I would love to see the ability for Glip to unlock new, assigned tasks as other tasks are checked off.
1 vote -
As I user, I would like to have a easy way to mark the post as my To Do List.
When I'm chatting with somebody, there is one thing I need to do later, I would like to mark as a to-do list or right-click to create a task and assign it to somebody.
When I don't have time to deal with the conversation right now, I would like to mark as a to-do list or right-click to create a task and assign it to somebody.
When I'm in Note, there is a note I don't have time to do it now, I would like to mark as a to-do list or right-click to create a task and assign it to somebody.1 vote -
A central place to see all tasks
It's not easy to know that you may miss a task unless you are constantly looking at the team that task is in. Having a centralized place for all tasks would make sure things didn't get missed.
1 vote -
Bring back Team Events!!
this is much helpful in our line or work. I work for a call center and team events help us especially when keeping track of appointment and vacation time.
1 vote -
Prevent numbers from being displayed as CID when outbound dial
Let us block numbers from being allowed to display as CID when outbound dial. If a number is assigned to the q that has an internal inbound # on it, the user has the ability to see the number and use it as outbound CID. We dont want all numbers to be displayed for outbound
1 vote -
Fax contingent recipient
If a DID receives a fax, but the user is not signed into the RC desktop or Mobile apps, a contingent recipient should be able to be specified.
1 vote -
Caller id covers the toggle where you can leave or enter to accept queue calls-need a widget toggle or to move it
My caller id on Android comes up on the top and covers the whole top when a call is coming in. I often have to leave the queue so someone else can pick it up (if I'm already busy with something) and I can't get to the toggle without repeatedly disconnecting the current incoming call. If I'm not quick enough to get to that toggle, I have to do this many times which I'm sure is not fun for the caller. A widget on/off queue button or toggle that we could place on our wallpaper/phone desktop would be great, or…
1 vote -
Option to change the default number of rings when users login to HotDesk
When users login to hotdesk, the number of rings is by default 4. We can change it but when the user logs out and logs back in, it again go back to 4. We need to keep a longer number of rings so users don't have to change it everytime.
1 vote -
Mobile Directory Filter
On RingCentral mobile, the contact/directory feature does not have the same abilities as on desktop. For example: On the desktop RC Phone app, I can filter by site so I can see all users in a particular site. Another example is searching on title. "Branch Manager". The mobile app does not see this information.
1 vote
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