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11323 results found

  1. ability to port in Nigerian number

    2 votes

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    New  ·  0 comments  ·  International  ·  Admin →
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  2. Asking for the feature that you can see the messages sent to a person/team if the user or any member of the team has "seen" the messages I sent.

    Just like on the social media application that there is a "icon" to show that the person has seen the message I sent him/her.

    2 votes

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  3. When users send gifs to one another, the movement of the gif can be distracting, or the gif itself may be undesirable to see continuously. An option to collapse the gif and hide it from view in the message would be super helpful. (Slack has this feature)

    6 votes

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    1 comment  ·  Application  ·  Admin →
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  4. For Fax cover sheet allow you to input to whom the fax is being sent to without entering their name and Fax# into contacts. Why would we want to enter into contacts a persons name at a mortgage company with a Fax# when we probably will never send another Fax to them.

    5 votes

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    2 comments  ·  Application  ·  Admin →
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  5. It is a benefit, that RingCentral MVP (and the partner brands) syncs the status with workplace systems from Google and Microsoft.But it there are situations where the user likes to set the status manually to 'available' and so overwrites the synced status from the calendar. This is a valid use case, when a meeting ends earlier and the user like to show the colleagues, that he is available now (without changing the calendar entry, which is cumbersome)Or the user has a blocker in the calendar but should be reachable anyhow.

    7 votes

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    0 comments  ·  Application  ·  Admin →
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  6. Add a toggle on the Application that makes it easier and faster to turn on/off CALL FOWARDING. Right now, we have to navigate though setting

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  7. The client wanted to have a template for the "calling-me-at"for easier application on multiple extension. Also he wanted to have a feature where he can delete the template on all extension at the same time.

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  8. This is to prevent group toxicity within working hours & promote productivity on the floor.

    12 votes

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    Under Review  ·  3 comments  ·  Application  ·  Admin →
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  9. Add a feature when you Click to dial, it will route to the mobile app.

    6 votes

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    1 comment  ·  Application  ·  Admin →
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  10. Customer wanted to have the number inside the box not under the box of "To" in the Fax out.

    2 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  11. delete the rule under "forward all calls"
    currently they can disable and replace the rule but they cant totally delete the rule.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  12. In the province of Quebec in Canada, there are a lot of services, like the police, public service, or companies that use phone numbers with only 7 digits. These numbers are always the same format ex: 310-XXXX, it seems we cannot dial 7 digits outside number. Can we fix that?

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  13. Customer would like to be able to see their corporate directory to show on their RingCentral Provided desk phones.

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Hi Team,whenever we add any audio to IVR prompt or greeting or anywhere it decrease the quality after applying it to there.call greetings and menu information prompt in audio is coming in wrost quality after uploading it. audio quality should be fine and crystal clear .

    8 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  15. Create a feature that allows the Ring Central app to connect to a vehicles audio system. Currently the only way to answer a RC call / connect to a meeting is to answer by physically manipulating the mobile device which is illegal in a number of jurisdictions.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  16. Customer has a separate extension for their fax number and no one is signing in to it. They want the faxes to still do Print-to-Fax even without being required to sign in. Faxes are received but it doesn't print automatically when no one is signed in to the fax extension

    8 votes

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    0 comments  ·  Application  ·  Admin →
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  17. Provide a method of determining available UC extension numbersThe UC system can do an immediate check for a duplicate email address. while determining an available extension number is akin to searching for a needle in a haystack.Business Case:When creating a new user, we have no instantaneous\easy way to determine available extension numbers. This is further complicated in a multi-tenant/federated environment, where extension numbers cannot be duplicated.Proposed Solution:The creation of a dial-plan that limits each tenant to a unique range of extensions would solve the multi-tenant/federated issue. The business rules would limit these tenant-specific extensions range to not allow duplicates between…

    12 votes

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  18. I have visual issues with dark backgrounds and white text. I need the blue bubbles and white text to go back to the way it used to be, which was the same as the incoming texts.

    5 votes

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    0 comments  ·  Application  ·  Admin →
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  19. Would be helpful for legal and tracking purposes/report if the data retention for call recording will be at least or more than 6 months.

    58 votes

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  20. It would be nice to have a filter by site for the call log reports. For example, if I want to generate a report of all the calls for past 12 months, there is no option to filter the calls by site.

    2 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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