12042 results found
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Zero Dialing- Do nothing
On Zero dialing, Do Nothing is selected. When the caller presses 0, it should do nothing, it should not connect to the operator extension. Do nothing should disable the operator extension.
10 votes -
On Demand Forwarding
Hello,
So a option that I see would help users who are not as tech savy.On Demand Call Forwarding, when my call queue is active for the office and I am the only user in the office today and I have to leave the office... there should be a option for me to press a code on the phone to auto forward the call queue to another location without typing any number or changing anything manually.
It should be automatically forwarding once the user presses on the deskphone for example *30 and all calls forward to my main office.…
2 votes -
Check ALL users who have Automatic Call Recording (in Bulk)
Automatic Call Recording
2 votes -
Ability to load a greeting for outgoing calls
Just like we have the ability to load a greeting on incoming calls to a call queue or user; we would like to be able to do the same for outgoing calls.
e.g. as soon as an outgoing call is answered, a greeting is played and then connected to the agent.5 votes -
change the Character limit with caller ID
Businesses may be able to put the exact name of the company on their caller ID and do not limit it to 15 characters only.
11 votes -
option in admin portal to check, history of direct number assigned to a call queue, information that will show if call queue is in used
option in admin portal to check history of direct number assigned to a call queue, information that will show if call queue is in used
1 vote -
1 vote
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ability to get detailed call logs for multiple user that is using only one extension
ability to get detailed call logs for multiple user that is using only one extension
1 vote -
Document camera on RC meetings
Add an option to adjust the settings of the document camera connected on the RC meetings to scan a documents
1 vote -
Recording Prompt - Number History
I was recently informed that when we record a prompt via Phone Call, there is no way to delete a number from the history even if the extension has been long deleted.
It would be best if there's a way to automatically remove an extension from the history if the extension is no longer listed as a user.1 vote -
Ability to allow a third-party member to listen to call recordings without sharing the recordings.
To share call recordings with a non-RingCentral user without downloading the recordings and sharing them manually.
5 votes -
Export user phones list
A feature in which we will have the capability to export a list on Phones & Devices > User phones tab same like what we have in user with extensions tab
10 votes -
Increase the number of callers allowed in queue to 50 callers
Increase the number of callers allowed in queue to 50 callers
11 votes -
Support Assisted Provisioning for Yealink T44W
Support Assisted Provisioning for Yealink T44W. In order to use the phone seamlessly with RingCentral, the phone should also be included in the certified supported models for assisted provisioning.
4 votes -
Caller want to implement a feature to restrict users to delete sms
From caller: want to have a feature to restrict users to delete sms
5 votes -
Please consider using the word "Chat" rather than Message on RIngCentral
Please consider using the word "Chat" rather than Message on RIngCentral
1 vote -
Use Virtual number/Substitute Caller ID number for call forwarding
Have an option to use the Virtual number for call forwarding Or use substitute caller ID number as call forwarding number in the RingCentral Admin portal.
1 vote -
CAller ID
Why can't my caller ID from a desk phone say my company name?
1 vote -
Mask inbound caller ID
Ability to mask inbound caller IDs for compliance purposes.For example, if we designated an account for HR to receive anonymous calls so that it would not show or log the Caller ID.
11 votes -
turn off ringtones on RC mobile app
There's an option to turn off ringtones on the RingCentral desktop app but no option to turn off ringtones on the RingCentral mobile app
4 votes
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