12047 results found
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Allow to send more than 200 pages per fax transaction via eFax
Should be able to send faxes more than 200 pages using the efax system
18 votes -
All Company #'s Available for SMS amongst multiple users NOT JUST operator extension
It seems SMS use of main company numbers ARE only accessible through the SINGLE dedicated operator. It would be very very helpful to have these numbers accessible for SMS capabilities across other users in the account. You are limiting a very important communications tool and feature to ONE user on the account when we have several users over several locations. either allow other users to have "OPERATOR" features or allow other users access to MAIN COMPANY numbers from the RC APP to sms directly. With so much spam these days, customers want to recognize who is texting them and they…
23 votes -
4 votes
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Use other international number as caller ID
A feature in which a user on a different user location can use international number as their outbound caller ID number. Let
s say ext 101 is listed in London site and can use other sites number as an option in their RC app`s dropdown list as their caller ID7 votes -
Ability to auto populate the fax Cover Page Info to a customized cover page
The Customer want to have the Ability to auto populate the fax Cover Page Info to a customized cover page
24 votes -
Ability to forward calls to email as a notification
The customer is looking for a feature that will allow him to forward all his call from multiple phone numbers to his email without going in to user extension and made some changes to the call forwarding before the calls get forwarded to his email if no answer.
2 votes -
Paging Feature for Non RC Users
Customer wants to have a feature to page someone who doesn't have the RingCentral app and wanted to page them on their personal cellphones.
2 votes -
Configure Automated Voicemail Deletion
configure the voicemail to auto delete after x amount of days
2 votes -
Slack automated messages
To have an automated slack message to be sent to internal email address when user transfers calls to them and / or when they receive a voicemail on their personal extension
2 votes -
Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users
The "Launch an external app or website for incoming calls" can be configured by individual user. I want a feature wherein the super admin or admin of the account has the capability to configure it for all of the users
51 votes -
Request to Update Sender Name in Internal Fax Email Notifications
Currently, when a user extension (other than the Main Super Admin) sends a fax internally using company numbers as the Fax Caller ID, the name displayed on the received fax notification is that of the Main Super Admin. This can cause confusion, especially when the fax attachment is not included in the email, as the recipient may assume the fax was sent by the Main Super Admin. It would be greatly helpful if the notification could display the actual name of the user extension that sent the fax.
Sample case: 26322234
1 vote -
Edit the phone App Text Screen
Please add a < and > in the upper part of the phone app's text screen - like the voice message screen - to easily move through texts. Right now they are listed vertically. Open one and it reverts to the prior screen: you don't know which text you just read... or which one is next to read.
Using the left and right arrows like the voice messages means you read/reply to a text, then click an arrow to go up/down to the next one. PLEASE. I need this.1 vote -
show call status
On the Ring Icon for desktop app, please add a status icon or on the icon have it highlight around the box Green- active and Red- Dnd. There is no easy visual unless you have the full phone visible
1 vote -
Voicemail PIN number takes about three hours to change on the Mitel phones.
Voicemail PIN number takes about three hours to change on the Mitel phones.
Please change this process to be faster then three hours.Thank you.
1 vote -
voi
Have the voicemail PIN updated on the phones real time.
1 vote -
Call queue user IDLE time increase from 15 mins to more
we want to adjust the auto timeout setting. right now users get kicked out of their queue when they are idle for 15 mins
1 vote -
Answered elsewhere
The ability to turn off the answered elsewhere feature so users can't see who answered the call.
3 votes -
SMS Icon Location Optimization
I have noticed that it has become a little cumbersome to select a contact, click the 3 dots, then select the text icon. I would like to do this within 1 click (Hover, then click on Text).
Currently, hovering over a contact you get your options, however I believe there is no way to customize which icons you want to see.
For example, I'm not interested in seeing the "Message" icon and would rather swap it out for the "Text" icon.
To be clear, I'm talking about hovering over the contact and NOT the left panel which I know can…
2 votes -
Ability to use Shared Line as Outbound Caller ID
It would be best if an option for A Shared Line could be used as an outbound caller ID.
2 votes -
Limit number of logins per user/extension
Please could you let us know if it is possible to limit the number of logins per user/extension?
Example - users can only login to one device, i.e. laptop, at any one time. If they tried to login with RC credentials for softphone on any other device can this be denied? If in the scenario where a users computer/laptop fails can the original registered device be de-authorised from the admin portal to allow the user to sign in on a new/alternative device going forward if required?
Thank you.2 votes
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