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  1. Similar to marking a voicemail as urgent after recording it, enable an option to mark a voicemail as private. This would disable the ability to forward the voicemail to another user, disable downloading the message from the mobile/desktop app, disable transcription, disable voicemail to email as an attachment, and disable voicemail transcription to email.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  2. I am on the phone with Ring Central customer service right now and he is guiding me through posting this.Ring Central is false advertising that it has Group Text Messaging. The customer service rep confirmed with senior tech support that it's not true. A Ring Central user can start a group text message; however, responses from non-Ring Central phone numbers don't come back into the group, they come back individually. Which defeats the purpose. The purpose of group text messages is to keep all group members on the same page so all sent and received messages need to be held…

    79 votes

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    Under Review  ·  7 comments  ·  Application  ·  Admin →
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  3. increase fax attachment limit to 50 to 100Mb

    24 votes

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  4. All admin roles should have access to or have the option to manage Private and Public Teams

    13 votes

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  5. Basically if somebody keeps “spam “calling you back to back to back and doesn’t leave a voicemail essentially the message will say you have called too many times or attempted to call too many times in a short duration please try again later. Just so that way people stop spam calling over and over again without having to block their number.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  6. Currently we have a limitation of recording greetings using "call to a number" option. When the call is placed to an internal number in the account with user using RC app as endpoint, the call to record announcement will not get connected. This works currently only if the user has a direct number assigned or if a hardphone is used. Could you please consider this feature, so that a announcement recording also using Jupiter app via Call feature is possible?

    2 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  7. To have an option to use a Messaging template just like in the Text system

    4 votes

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    New  ·  1 comment  ·  Team Messaging  ·  Admin →
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    • Customer wants to give callers the option to send their number to them via SMS if you don't answer their call.
    3 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  8. Be able to unsubscribe users from push notifications in the admin portal. We had a situation that an employee is not longer with the company, the access to Ringcentral was removed she was not able to access the account but the push notification was still being delivered to the mobile device.

    4 votes

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  9. The customer wants all SMS logs and history to be displayed when they click on a contact in their RingCentral app.

    1 vote

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  10. Publish Number on Search Engines/Have Visibility Online. RingCentral to manage publishing the company name and number so when searched online, it will have their company name and number.

    1 vote

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    New  ·  0 comments  ·  Other  ·  Admin →
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  11. When customer using Smart watch connect to Android Mobile phone the call routes directly to Smart watch and not on the Mobile phone application.

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  12. 1 vote

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    New  ·  1 comment  ·  Fax  ·  Admin →
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  13. When callers dial the user DID and when he's not able to answer it, call will be forwarded to IVR and one of the key press option is to route the call back to user's voicemail.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  14. Come up with a way to enable HD video in the ringcentral app with a registry key or config file for all computers/users on a network.

    2 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  15. Customer is looking forward to use 1 direct line to make 2 separate phone calls simultaneously

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  16. The ability to turn on and off an Automatic Call recording announcement per extension or group.

    8 votes

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  17. When someone sent a fax without time and date, you should have the ability to edit it and add time and date accordingly.

    3 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  18. The customer would like to be capable of downloading their SMS campaigns.

    3 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  19. For LINKED ACCOUNTS

    Users should have the ability to set their CALLER ID to their COMPANY NAME when dialing INTERNAL CALL
    Company name should also be part of their contact information in Corporate Directory

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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