13029 results found
-
On the call section : all phone calls list to get Company name displayed on the screen
it would be useful to keep in mind from which company the person is calling from and directly recover who they are
1 vote -
inlcude a way to save pre written fax templates
Being able to write out a fax that is constantly repeated, such as test faxes, with just a click from your mouse would increase productivity when using RingCentral Faxing across all device types.
1 vote -
Clear Company Contact listed within own extension that don't exist in Account Portal.
Would like to have a company contact cleared/deleted from own extension company contacts that is not listed in the account/portal. This was once a test extension that sync'd but is no longer an extension user.
1 vote -
Access all voicemail boxes from the App
I monitor and manage 4 voicemail boxes for my organization (my personal box, my department's Call Queue box, and two Message-Only Extension boxes). At the moment, to check those boxes for voicemails, I have to log into the app to check my personal voicemails, then I have to switch over to the website and login there to check the Call Queue voicemail and the Message-Only Extension voicemails - which are located in two different folders. It's a maddening nightmare that takes a ridiculous amount of time out of my work day. It is organizationally inefficient and poorly structured.In addition, two…
9 votes -
RC app fax default view and download location selection
Would like to add if possible, a feature that could select fax view (e.g adobe) as a default view and download location to a specific file in the computer.
5 votes -
Call Handling Templates: Allow for these to be applied to other extension types (Sites, IVRs & Queues)
Please can you enhance Call Handling Templates so that they can be applied to not only RingCentral Users, but also extensions for Sites, IVRs and Queues.This feature would be particularly useful when we have been asked by the business to divert all calls in the phone system for a specific business area.
5 votes -
Suppress notifications to users when template changes are made or pushed
We will on occasions change a template setting or apply template setting to a user who missed having a template setting assigned. the user gets an email and also a voicemail informing them of a security change which leads to concern and confusion. It would be great as an admin to push out the template and not have the user notified. We have the box unchecked to email the user but they still receive the message.
25 votes -
Include name and phone number of the sender for email notifications of SMS
Hi, one of our customers is requesting to include both the name and phone number of the sender in email notifications for SMS
6 votes -
Notifications: Task assigned/reassigned to me
Allow notifications (email/desktop/mobile) when a new task is created and assigned to me, or when a task is reassigned to me. And add notification number/bubble on the task menu icon.Currently, I have to have notifications for all team messages- so the sheer number of notifications drowns out important information like a new task that I need to complete.
86 votes -
Support for hotdesking on Mitel IP Phones
Right now, per https://support.ringcentral.com/article/Which-phones-support-Hot-Desking.html , Mitel phones are not supported as hotdesk / common area phones. Please add support.
3 votes -
Add a "Thank You" Emoji
I would love to be able to reacted to messages with a "Thank You" emoji. I've attached the one used on Slack.
3 votes -
Default text messages to mobile number, not home
Currently, if you attempt to send a text message to someone in your contact list, the app defaults to the contact's Home number (if there is one). Why would it ever default to anything other than the Mobile number? Can you send SMS to a land line? a fax line?
4 votes -
Secondary option in Call Queue setting where we can set in there an external call forwarding for each call queue member
It will be nice to have a secondary or option directly in call queue setting wherein we can add or customize an external number for each members
1 vote -
Massively change Display name for users
Beign able to change the RingCentral Display name massively to all users or a set number of users in the admin portal
1 vote -
Add low Toned or Custom Ring Tones
Please add more low toned ring tones, or allow us to add custom ring tones, I have a few users that have a hard time hearing the higher pitched ring tones.
3 votes -
Custom Ringtones/Notifications for RingCentral Desktop
Many of the included ringtones are not attention grabbing or dont really sound like a phone. The ringcentral phone app for desktop (phone icon) has this feature, I think it should also be added to the RingCentral app (R icon) which is supposed to be more feature rich.
9 votes -
Login Hour Report
If we could have a Login hour report feature Per User available, that could help us focus on Indiviudal productivity and focus on under performing users.
4 votes -
Add # called to voice mail message in RC App
We often have the need in our system for end users to send their missed calls to voice mail of others on our system. For example a Director wants to send missed calls that go to voice mail to the Admin Assistant in their office. The Admin Assistant then receives voice mail in the RingCentral App for both their own calls and the Director's calls. The issue is that the App doesn't identify if the voice mail is then for the Admin Assistant or the Director, no identifier is left. It would be helpful to add the full number called…
4 votes -
block spam / special numbers from sending me an MMS or SMS
the only way for us to block unwanted/ spam sms or mms is blocking the full 10 digit phone number. Hoping we will have a feature to block or filter special numbers, spamlikely numbers, or number less than 10 digits.
40 votes -
MVP: [messaging] when Glip message is deleted, also delete mobile notification.
MVP: [messaging] when Glip message is deleted, also delete mobile notification.When mobile notifications are enabled (android and iOS) : upon deleting a particular Glip message, the corresponding mobile notification (android and iOS) may still still visible. Said mobile notification often contains a portion of the original Glip message, or the full glip message.This may not be possible, but it seems like a good idea.
1 vote
- Don't see your idea?