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12703 results found

  1. Ability to Hide Contact Center Tab for RingCX Supervisors in the RingEX Service Web

    We would like to submit a feature request to provide administrators with the ability to remove or hide the Contact Center tab in the Admin Portal, even when the user is assigned a Supervisor role in RingCX.

    Currently, users with Supervisor permissions automatically have visibility of the Contact Center tab. There are use cases where organizations want supervisors to retain specific RingCX permissions while restricting access or visibility to the Contact Center section within the Admin Portal for operational simplicity and cleaner navigation.

    2 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  2. Message Notification Settings - Pop up but don't include the message

    Get notifications pop up, dont include the content of the message that is being received

    0 votes

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    0 comments  ·  Team Messaging  ·  Admin →
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  3. Repository for Fax Attachments

    Repository for Fax Attachments

    To have a storage of the IB fax messages with attachments that can be used if they can no longer be found on the recipient's end.

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    0 comments  ·  Fax  ·  Admin →
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