Settings and activity

47 results found

1. Set the default virtual background for all users in an organization

   28 votes

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   Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Gabi supported this idea  ·  Jan 31, 2025

2. Hide Self View

   25 votes

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   Future Consideration  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Gabi supported this idea  ·  Jan 31, 2025

3. Manage Branding - customize url, logos, backgrounds, watermarks in Meetings, Invitations

   31 votes

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   Planned  ·  4 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Gabi supported this idea  ·  Jan 31, 2025

4. Share video cloud recording with external parties

   124 votes

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   Planned  ·  16 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Gabi supported this idea  ·  Jan 31, 2025

5. Improve annotations so they don't automatically disappear

   119 votes

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   Planned  ·  18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Gabi supported this idea  ·  Jan 31, 2025

6. Automatically record rcv meetings without a host

   2 votes

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   New  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Gabi supported this idea  ·  Jan 31, 2025

7. The ability to modify the default format of recorded RingCentral meetings/videos.

   5 votes

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   New  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Gabi supported this idea  ·  Jan 31, 2025

8. AI note taker

   21 votes

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   New  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Gabi supported this idea  ·  Jan 31, 2025

9. Looking to see Custom Status in HUD without having to click the profile picture

   46 votes

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   1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now available! Please ensure you are on the latest version of the app.

10. User group access call log of the same user group

    72 votes

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    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    646 votes

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    Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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12. Sync RC status with Microsoft Office (Teams/Outlook)

    123 votes

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    3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminPratyusha Mudrakarta (Senior Product Manager, Productivity, RingCentral) responded

    GA in 2H 2023. 

    
    

    User guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-a-user-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

    
    

    Admin guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-an-admin-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

13. Show availability/status in Company contact list.

    101 votes

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    Implemented  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Hide Non - Video Participants

    30 votes

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    Planned  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Gabi supported this idea  ·  Jul 24, 2025

15. Adding user's job title in RingCentral should Sync with Ring Central Desktop

    18 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Desk Phone and Desktop application Sync

    100 votes

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    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    299 votes

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    Planned  ·  97 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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18. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    219 votes

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    38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239

19. Shared SMS were multiple users can receive and send SMS on specific number

    811 votes

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    169 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!

    
    

    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.

    
    

    Thank you! 

20. Multiple Voicemail Greetings

    201 votes

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    Future Consideration  ·  56 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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