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373 results found

  1. I would like to have the ability to type a message and be able to schedule it for a "send date or at a later date and time."

    2 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  2. Share contacts from an apple or android device through RingCentral App as an SMS. Share contact is currently enabled however it sends as an internal message through Chat Message inside RingCentral App.

    14 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  3. An option for us to send text messages for thousand recipient without using any platform or puting the number manually.

    6 votes

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  4. Have an option to use Substitute Caller ID for SMS

    8 votes

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  5. restrict a user from entering anymore once maximum amount of character is reached for SMS

    2 votes

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  6. I want to see on my ringcentral app how many characters I have entered before sending SMS

    2 votes

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  7. Ability to create sms group name, when sending sms to a group, should be able to change/create a group name instead of showing the names or numbers.

    7 votes

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  8. The customer would like to remove the 'via RingCentral' label when sending text messages to their customers using the RingCentral app to an iPhone users via regular text messaging

    3 votes

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  9. Ability to send and receive SMS to/from shortcodes.

    15 votes

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    2 comments  ·  SMS/Text  ·  Admin →
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  10. Option to filter unwanted text messages

    Margaret is requesting to have an option to filter unwanted text messages that are not related to the company or to the user. And able to restrict content from group text messages.

    3 votes

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  11. Please have the capability to be able to add a phone number to an already existing group SMS so we don't have to start over and retain the existing thread.

    3 votes

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  12. Can we please add additional filters for the TCR campaign, like sites and departments?

    8 votes

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  13. In the RingCental Phone app, have the SMS/Text notifications respect the users Schedule.

    This would have the app not make any notifications for a text message outside of the users scheduled hours. This would behave just as it does for the phone aspect. If a users schedule is set to 9-5, the phone would not ring from 5:01 to 8:59 the next day. Text message notifications should behave the same. When a user is then in their normal schedule, they would see the new text notification just like they see a missed call notification.

    2 votes

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  14. "When we forward a text to a new number the screen should change to the new message but it stays on the old text message itself... we have to manually click on the new mesg to continue texting there."

    4 votes

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  15. We need a feature where we can set a number of SMS that a user can send. To limit their outbound SMS.

    2 votes

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  16. I am being asked if the RingCentral platform could be a messaging application to warn people of possible upcoming weather conditions. To send an alert via text and or email. Also, if it could include personal numbers and emails. I would need to know the cost of something like this per month and per message if applicable. Could there be a group made to send it as well. Lastly, if it would require a manual add of each device/number/email.

    I understand that there are some roadblocks when it comes to text messages which has SPAM legislation in place, I just…

    3 votes

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  17. Whenever the customer do an auto reply, auto send via SMS to different numbers , they want to have the ability to identify or get a notification if the receiving number is an invalid number, either landlines that cannot receive messages, or if messaging to those numbers are not allowed or provisioned by their carrier. They should not get an error that says "Message cannot be sent".

    2 votes

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  18. Customer wants to have the ability to send and receive emergency messages/SMS.

    2 votes

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  19. Allow admin to prohibit sending SMS to specified list of numbers

    5 votes

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  20. Non-profit organizations are still not allowed to increase the number on a specific campaign to more than 49 in number pools.

    9 votes

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