11780 results found
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call screening
Turn off the call screening on a specific extension
1 vote -
Ability to block group texts
The Customer wants an option to block group text messages, as they prefer to have that feature, than to manually block the related numbers in the group.
1 vote -
Ability to remove the last name for fax
A bulk template that we can apply for removing the last name.
1 vote -
Caller ID Label Names for Call Queue Numbers
Request: Enable display of label names for individual numbers in the "My Caller ID" dropdown list associated with Call Queue extensions.
Explanation: Currently, the Call Queue (CQ) name appears in the "My Caller ID" dropdown instead of specific label names assigned to individual numbers. This is because numbers are directly assigned to the Call Queue extension. Displaying label names would enhance user experience and clarity, especially for identifying incoming calls.
Benefit: Improved usability and caller identification accuracy for users managing Call Queue extensions.
4 votes -
Display Company Name instead of User Name when sending faxes
We need to have an option to display a Company Name instead of user name when sending out faxes.
5 votes -
ability to port in nigerian number
ability to port in Nigerian number
2 votes -
RingCentral App
Asking for the feature that you can see the messages sent to a person/team if the user or any member of the team has "seen" the messages I sent.
Just like on the social media application that there is a "icon" to show that the person has seen the message I sent him/her.
2 votes -
Hide gifs in messages
When users send gifs to one another, the movement of the gif can be distracting, or the gif itself may be undesirable to see continuously. An option to collapse the gif and hide it from view in the message would be super helpful. (Slack has this feature)
6 votes -
Overwrite status synced with Google and Outlook calendar
It is a benefit, that RingCentral MVP (and the partner brands) syncs the status with workplace systems from Google and Microsoft.But it there are situations where the user likes to set the status manually to 'available' and so overwrites the synced status from the calendar. This is a valid use case, when a meeting ends earlier and the user like to show the colleagues, that he is available now (without changing the calendar entry, which is cumbersome)Or the user has a blocker in the calendar but should be reachable anyhow.
7 votes -
Add a toggle on the Application that makes it easier and faster to turn on/off CALL FOWARDING. Right now, we have to navigate though setting
Add a toggle on the Application that makes it easier and faster to turn on/off CALL FOWARDING. Right now, we have to navigate though setting
1 vote -
"Calling me at" template
The client wanted to have a template for the "calling-me-at"for easier application on multiple extension. Also he wanted to have a feature where he can delete the template on all extension at the same time.
1 vote -
Add An Option for Admin to Prevent Certain Users to Create Team Chat/Message Within the App
This is to prevent group toxicity within working hours & promote productivity on the floor.
12 votes -
Click to dial to route to mobile app
Add a feature when you Click to dial, it will route to the mobile app.
6 votes -
Fax out "send" button should be enabled when the number is on the box of "To"
Customer wanted to have the number inside the box not under the box of "To" in the Fax out.
2 votes -
ability to delete rule under forward all calls
delete the rule under "forward all calls"
currently they can disable and replace the rule but they cant totally delete the rule.2 votes -
7 digit dialing
In the province of Quebec in Canada, there are a lot of services, like the police, public service, or companies that use phone numbers with only 7 digits. These numbers are always the same format ex: 310-XXXX, it seems we cannot dial 7 digits outside number. Can we fix that?
2 votes -
Creating ticket with other carriers for any issues
RingCentral should be able to submit a ticket to specific carriers if there are call routing issues or any other issues pertaining to specific issues
3 votes -
Corporate Directory Not Showing up on Poly Phones
Customer would like to be able to see their corporate directory to show on their RingCentral Provided desk phones.
8 votes -
To be able to view how many hours does a user spend on Do not disturb
Have the ability to checked via analytics how much time does a user spend on do not disturb
11 votes -
IVR & groups call Prompt & call greeting audio quality should increase
Hi Team,whenever we add any audio to IVR prompt or greeting or anywhere it decrease the quality after applying it to there.call greetings and menu information prompt in audio is coming in wrost quality after uploading it. audio quality should be fine and crystal clear .
8 votes
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