11860 results found
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Preview of number of pages attached when sending fax
The idea is about getting a feature where our system will be smart enough to count the number of pages attach to fax. This will avoid customer in resending faxes only to find out that they exceed the maximum number of pages can be attach when submitting fax.
1 vote -
Admin Portal Speed Improvement
This is just feedback - I know they website has been going through changes. The changes make the processing on the site VERY slow. It takes over 5 minutes to just log in each time. Admins have to access the website so the speed of the app does not help unfortunately
2 votes -
Additional Reporting Feature on Call Log: How long it takes to answer a call
Provide management with an effective reporting tool on how long it takes employees to answer calls. This will allows companies to improve their scalability.
3 votes -
6 votes
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Toggle from bottom posting posts to top posting posts
In the Classic version, I'm able to File>Preferences>Conversations>Posts Oder> and toggle between Top Posting and Bottom Posting.
2 votes -
Authenticator app for 1st time log in
requesting to use authenticator apps when logging in to the Ringcentral for the 1st time. Aside from the security code sent via email, it would be easier if we can approve/ confirm the access via an app on mobile or computer.
5 votes -
Page to all phones on site
Pages are currently limited to a small number of phones. I would love the option to do an all-office page. Could you please remove this count restriction?
8 votes -
On Hold Times Upgrade
WE would like the option to have a more time limit to when someone is placed on hold. We are a travel agency that will have multiple things to do. If we call an airline and they put us on hold for 2-3 hours (yes, this happened in Covid) we want the ability to flip and call a client on another line, then go back to the other hold line. Right now is not ideal. The system just cuts the person on hold off.
1 vote -
Allow meetings with teams to be scheduled.
Most of the time, managers want to have meetings with their teams. They also want to be able to schedule these meetings in advance. Almost ALL other meeting apps have this feature, it's nothing new.
1 vote -
Allowing outbound faxing by domain
The request is for domain-based outbound faxing. Currently, you have to enter each email address individually to allow for outbound faxing from a company.
1 vote -
Reference number on sent fax
Hi,There should be some sort of auto generated reference number on sent fax from which it can be tracked.When sent multiple faxes to some client and we need to point to one specific in it, there is no easy way.
1 vote -
incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app
incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app
2 votes -
Allow individual users to use RC Credentials when SSO is enforced for others
Some customers need the ability to authenticate a custom application for server-side connection via password-flow. However, when they enforce SSO on the account, this option goes away. If a single user in the account could authenticate via RC Credentials while the rest of the users are enforced for SSO, this would solve the issue.
9 votes -
Automated calling of phone numbers one after the other
Is there a feature where I can set up RC to continuously call a series of numbers and if someone answers the phone call, then, it gets connected to one of our live agents?
1 vote -
Ability to pickup existing park lines in the RingCentral App
When our users place a call on a park line using a desktop phone, we cannot pickup the parked call using the RingCentral App.
1 vote -
Multiple Folders within Contacts to organize contacts
Multiple Folders within Contacts to organize contacts . I have current clients, real estate agents, Insurance agents, past clients and many others and it would be nice to have them sorted into different folders
1 vote -
10 votes
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add calendar, tasks, notes, files to left task bar (like in classic app at bottom left)
calendar and task views control everything we do and need to be able to view "all events" which we color-code
18 votes -
Add Polycom VVX10 and VVX250 to be compatible with RC Persist
Customer is looking at the RingCentral Persist product for site survivability and wants to use the Polycom VVX 150 (for Common area phones) and the VVX250 (for user phones). Currently Persist only supports the Polycom VVX350/450
2 votes -
Multiple managers of User Groups
Some customers would like to have multiple users manage a single group so they can have access to user details.
11 votes
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