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11860 results found

  1. The idea is about getting a feature where our system will be smart enough to count the number of pages attach to fax. This will avoid customer in resending faxes only to find out that they exceed the maximum number of pages can be attach when submitting fax.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. This is just feedback - I know they website has been going through changes. The changes make the processing on the site VERY slow. It takes over 5 minutes to just log in each time. Admins have to access the website so the speed of the app does not help unfortunately

    2 votes

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  3. Provide management with an effective reporting tool on how long it takes employees to answer calls. This will allows companies to improve their scalability.

    3 votes

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  4. 6 votes

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  5. In the Classic version, I'm able to File>Preferences>Conversations>Posts Oder> and toggle between Top Posting and Bottom Posting.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  6. requesting to use authenticator apps when logging in to the Ringcentral for the 1st time. Aside from the security code sent via email, it would be easier if we can approve/ confirm the access via an app on mobile or computer.

    5 votes

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  7. Pages are currently limited to a small number of phones. I would love the option to do an all-office page. Could you please remove this count restriction?

    8 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  8. WE would like the option to have a more time limit to when someone is placed on hold. We are a travel agency that will have multiple things to do. If we call an airline and they put us on hold for 2-3 hours (yes, this happened in Covid) we want the ability to flip and call a client on another line, then go back to the other hold line. Right now is not ideal. The system just cuts the person on hold off.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  9. Most of the time, managers want to have meetings with their teams. They also want to be able to schedule these meetings in advance. Almost ALL other meeting apps have this feature, it's nothing new.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. The request is for domain-based outbound faxing. Currently, you have to enter each email address individually to allow for outbound faxing from a company.

    1 vote

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  11. Hi,There should be some sort of auto generated reference number on sent fax from which it can be tracked.When sent multiple faxes to some client and we need to point to one specific in it, there is no easy way.

    1 vote

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  12. incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. Some customers need the ability to authenticate a custom application for server-side connection via password-flow. However, when they enforce SSO on the account, this option goes away. If a single user in the account could authenticate via RC Credentials while the rest of the users are enforced for SSO, this would solve the issue.

    9 votes

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    Implemented  ·  1 comment  ·  Admin Portal  ·  Admin →
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  14. Is there a feature where I can set up RC to continuously call a series of numbers and if someone answers the phone call, then, it gets connected to one of our live agents?

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  15. When our users place a call on a park line using a desktop phone, we cannot pickup the parked call using the RingCentral App.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  16. Multiple Folders within Contacts to organize contacts . I have current clients, real estate agents, Insurance agents, past clients and many others and it would be nice to have them sorted into different folders

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  17. 10 votes

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    Implemented  ·  0 comments  ·  Application  ·  Admin →
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  18. calendar and task views control everything we do and need to be able to view "all events" which we color-code

    18 votes

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  19. Customer is looking at the RingCentral Persist product for site survivability and wants to use the Polycom VVX 150 (for Common area phones) and the VVX250 (for user phones). Currently Persist only supports the Polycom VVX350/450

    2 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  20. Some customers would like to have multiple users manage a single group so they can have access to user details.

    11 votes

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