12006 results found
-
Call queue voicemail should be received by all the user extensions device/physical phone
When someone is leaving a voicemail to the call queue they wanted that the voicemail should be receive by other extension device as well not a notification with attachment and not using the shared voicemail since the users will also getting the Voicemail of the primary extension and they should be notify when the voicemail is coming from the Call queue on each devices user extension profile.
3 votes -
CALL LOGS
We want to have a feature where when a specific extension dials from the RC App or deskphone it should be displayed to another extension for call log so that they can be notified if that specific extension is making a call.
1 vote -
vulnerability
I'm going to try this a fourth time without getting closed. Please keep the discussion in the case. I jump locations and its hard to keep up with a phone.
We need this vulnerabillity solved. Its a 2022 CVE so it should have been addressed prior to inventory going out.
Details: A recent vulnerability scan from Trace Security found the following. It affects the T42G/S, T33G, CP925, WF50 This was scanned on July 2024. Vulnerability: Diffie-Hellman Ephemeral Key Exchange DoS Vulnerability (SSL/TLS, D(HE)ater) The remote SSL/TLS server is supporting Diffie-Hellman ephemeral (DHE) Key Exchange (KEX) algorithms and thus could be…
1 vote -
Cisco 98xx
It would be beneficial if the new Cisco 98xx series supported automatic configuration, especially for BYOD (Bring Your Own Device) environments
2 votes -
We need the ability to manage Call Recordings by groups.
Call Recording requirements vary greatly depending on location, roles, etc. Currently, applying call recordings and specific settings such as automated messages or recurring beeps during the calls applies to all users added to call recordings. It would be extremely helpful if this could be managed by groups depending on location and specific requirements; for example, the UK and the US have different compliance requirements. Having the ability to manage settings based on these groups would be extremely helpful.
1 vote -
Ability / option to remove / delete the first born user on the account
For business continuity the customer wanted to have the ability or option to totally remove/delete the main super admin of the account. In addition, the customer would also like to have an option to remove or edit the user details even if they have an active directory.
1 vote -
Add toggle to members of ring group within an extension - BT
Add toggle to members of ring group within an extension
Customer wants to know if there is a way to disable a specific member of a ring group within a specific extension for it to temporarily stop receiving calls without the need to delete it from the ring group
1 vote -
BT Feature Request: BT Poly Edge E450 Firmware Update
DND Feature for BT Poly Edge E450 is not working with Firmware version 8.2.2.1176. When update to 8.2.3.0844 DND works but it keeps reverting back to 8.2.2.1176.
4 votes -
Adding the mobile number of the user in Favorites of RC App
The capability to add the mobile number of the user in the Favorites or quick contact in the RC app.
2 votes -
Download Personal Contacts on RingCentral App
There is no option to download the Personal Contacts on the RingCentral App.
3 votes -
Ability to Bulk upload blocked numbers
We would like to have the ability to bulk upload blocked numbers in the Service Web
6 votes -
Warn and cold transfer for T54W
It seems odd that there has to be a specific manner in which a transfer is done for the external caller ID to follow the transfer. Logic would suggest that when you push the transfer button, the caller ID data will go with the transfer being at "warm" (speak with the receiving party before transferring) transfer or a "cold" (just transferring without speaking to the receiving party) transfer. Having to use the "##" option to transfer, which was not identified in any documentation that I could find to be the way to transfer, is greatly inconvenient. Upon learning about the…
1 vote -
Email notifications for direct messages, even if there is activity in the app
I would like to continue receiving email notifications for direct messages, even if there is activity in the app, as long as the message hasn't been seen or opened within 15 minutes. In that case, the email notification should be sent after the 15-minute window has passed.
1 vote -
Download Users list with their team and admin's name
To be able to download Users list that includes the name of their team and admin
1 vote -
Program the Polycom VVX 450 to automatically enter the PIN for me
It would be helpful if there's a program where the Polycom VVX 450 would be programmed to have the pin be automatically be entered when calling someone
1 vote -
Customizing Tabs on the RingCentral App
Ability to move/drag/customize the tabs on the RingCentral app for a better UI experience.
1 vote -
Customizing Message Tab on RingCentral App
The messaging tab usually doesn't show the messages right away with the older versions of the RingCentral app. Is there a way to use that interface by choice? No previews of messages unless selected,
1 vote -
Call Queue number as Fax Caller ID for Non Call Queue Members
Ability to use Call Queue number as Fax Caller ID for Non Call Queue Members
2 votes -
fax delivery report
Customer wants to include on the fax delivery report a reason why the fax failed. i.e. the line was busy on the receiver’s side.
2 votes -
Feature Request – Allow Support Agents to Remove Email Addresses Upon Request
Hi RingCentral Team,
I’m reaching out to request a reconsideration of the recent policy change regarding email address removal. Previously, we could request RingCentral Support to remove or update an email address on our behalf, but now we are required to log in and make the changes ourselves.
While I understand the importance of data protection, this change has introduced unnecessary inconvenience and frustration for customers like us. In many cases, our users may not have direct access or technical expertise to perform these changes, which makes it more difficult to manage our accounts efficiently.
I’d like to request:
A…
3 votes
- Don't see your idea?