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12003 results found

  1. If you're not withholding your number permanently, you can use 141 to withhold your number on a call-by-call basis. Just dial 141 followed by the number you want to call. If your number is withheld the message 'withheld' is returned if the person being called uses 1471 to find out the identity of the caller.

    Dial 141.
    Press 9 and dial the phone number of the person you want to call.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  2. presence of polycom lines can be move to different lines numbers the same with mitel models

    3 votes

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  3. We need to increase the conference call hours limit on our phone lines. Currently we only have 240 call length limit and this is not enough for our business.

    4 votes

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  4. We want to have a visibility of the call logs coming from the main company number and other extensions on the account from our Cisco SPA525G2

    2 votes

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    New  ·  0 comments  ·  HUD & Presence  ·  Admin →
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  5. Customer wants that their fax number assigned to a call queue with multiple people in it received a fax, the email used for notification should be the same email that will reflect when they respond to the fax.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  6. There should be a way for us to check the platform that the user used to send the fax message.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  7. We are trying to add the our Cisco SPA 192 for Multi-user devices however when we are doing so the Device is not showing in the selection contacted support was advised that the device is not supported. it would be helpfull if we are able to use Cisco ATA for Multi User features

    2 votes

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  8. Please please please remove or change the "Greet caller with a message feature". It needs to be redesigned, at the very least in the dial in voicemail system.

    It is very often confused for setting the voicemail greeting. It is our top ACO issue...clients set this thinking they are setting there Voicemail Greeting and then 'cannot get inbound calls'.

    Thanks!

    2 votes

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    New  ·  1 comment  ·  General Phone  ·  Admin →
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  9. A feature in which the contacts are automatically being saved in the company contact list from calls from either Ring Central desktop and mobile app

    2 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  10. Allow a role to see all user's call notes. I would like a certain role to be able to see those notes across all users

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  11. So I actually there is no trigger for whenever you send the sms. Like there is a trigger for whenever you receive an sms. It would be great if we find the trigger for outbound messages as well. Like mentioned in the attached screenshot.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  12. It would be great if we could look at the pop out Hub and see how many outbound and inbound calls are made for the day. Instead of looking for the report. If it was in the Pop out Hub everyone could look at it throughout the day to see how their staff is performing. Would need to be in real time. I used to be with light speed, and they had that feature.

    2 votes

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    New  ·  0 comments  ·  HUD & Presence  ·  Admin →
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  13. Would be great to have spell check function for texting.

    5 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  14. is there any there's a method to have a user dial out from all main numbers? Currently it's designated only to Parent and whatever site they're assigned

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  15. is there any there's a method to have a user dial out from all main numbers? Currently it's designated only to Parent and whatever site they're assigned

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  16. Ability to use multiple Entity IDs on different region to only one RingCentral account

    6 votes

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  17. We have a customer reporting an issue where calls are still being received even though Call Waiting is disabled. When the extension is configured for IVR Key Press or Call Queue, the call should not be directed to the extension and should instead go to voicemail, as per the system's design.

    For example, if Extension A is set to IVR Key Press 1, when the caller dialed main number > IVR > presses 1 and is directed to Extension A via the IVR, the system should not be offered to the extension and should instead be sent to voicemail.

    2 votes

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    New  ·  1 comment  ·  Other  ·  Admin →
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  18. Currently, when a user extension (other than the Main Super Admin) sends a fax internally using company numbers as the Fax Caller ID, the name displayed on the received fax notification is that of the Main Super Admin. This can cause confusion, especially when the fax attachment is not included in the email, as the recipient may assume the fax was sent by the Main Super Admin. It would be greatly helpful if the notification could display the actual name of the user extension that sent the fax.

    Sample case: 26322234

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  19. Customer would like to have an option to create a video meeting through the admin portal

    2 votes

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  20. Please add a < and > in the upper part of the phone app's text screen - like the voice message screen - to easily move through texts. Right now they are listed vertically. Open one and it reverts to the prior screen: you don't know which text you just read... or which one is next to read.
    Using the left and right arrows like the voice messages means you read/reply to a text, then click an arrow to go up/down to the next one. PLEASE. I need this.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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