12289 results found
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Presence set different greeting or an identifier when a call is from another user
Way to set different greeting or an identifier when a call is from another user when set with Presence to ring when other users ring.
1 vote -
Way to search a non ringcentral number to see in which call forwarding it is added
Is there a global search for our account to see if a specific non RC number is associated with any queue or extension
Our main attorney want to know if his cell number is listed as a fall-over number anywhere in the RC system
1 vote -
give caller information from voicemail emails
Have an option in voicemail notification via email where instead of the sender being ringcentral, it can be changed to the caller; or at least have the caller info on the email
4 votes -
have a male voice option for the default prompts
It is useful so its more convenient for customers who want to have a male voice without having to record or make a custom prompt
3 votes -
Quick contacts should be in alphabetical order or have an option to manage
It will be useful because It will be hard if there are a lot of contacts added and have to search for them but if it is arranged alphabetically it will be easier to look for your contact
2 votes -
Allow to send more than 200 pages per fax transaction via eFax
Should be able to send faxes more than 200 pages using the efax system
19 votes -
send voice notes instead of text
be able to send voice notes
6 votes -
Polycom Trio 8300 for Start a meeting in seconds with one-touch join
Option to set up Polycom Trio 8300 with "Start a meeting in seconds with one-touch join" through the Admin portal
1 vote -
Retrieve SMS content for a deleted user
I just deleted a user who was terminated from our organization today. However, we need to be able to check their text and message history as it has come to light that he may have been sending confidential information through there. I know there is no way for me to recover the information, but is there a way that you can pull messaging history from your database or to recover the user?
16 votes -
Incorrect CNAM even if it's updated on the system.
Made a test call to a tester account and it works. When they call other RC numbers & other numbers, it shows one of the user's name on it which they didn't set up at all.
1 vote -
Call screening on RC Application.
It will be useful to have this feature available also and not just on desk phones.
1 vote -
Remove Last Name on Phone Presence
Using last names clutters the small phone screens. I could find a way to remove the last names on the physical phone presence.
1 vote -
toggle button for block numbers
option to have a toggle button for block numbers
1 vote -
Cannot download SMS Logs which is more than 90 days
Cannot download SMS Logs which is more than 90 days. The workaround is to filter it to specific dates.
7 votes -
3rd party going to RC to reflect the number of the caller as the caller ID number
3rd party going to RC to reflect the number of the caller as the caller ID number. When setting 3rd party number to forward calls to RC and configure them to be answered by either user extension or call queue, the number showing when received is the 3rd party number, not the caller's number.
1 vote -
Generate a Report of User Softphone Version
It will be helpful for an Admin to have a section in the web portal that allows him to see what softphone version a user is currently using.
1 vote -
IVR Menu Incoming Call Queue
On IVR Menu, customer wants to identify which key option the caller press on key presses
4 votes -
Download reports anayltics
The client wanted to download reports analytics as a file (doc or pdf).
1 vote -
Scan to fax needs to be able to use the document feeder
Unable to use document feeder when using scan to fax
11 votes -
SMS CNAM
It would be better if the SMS also has a CNAM as what the customer requested
28 votes
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