11969 results found
-
Need a RC App Installed Version Report
I am preparing my organization of 200 users to migrate off the RC Meetings Zoom platform. We need everyone on the version 23.x of RC to ensure they have a good experience with RCV. I have other tools which tell me I have many different versions of RC Phone, RC Meeting, RC app veersions 21.x, 22.x, etc. I would like to have a way inside the RC portal to see what versions are installed so we can take remedial actions to get everyone upgraded.
2 votes -
Email notification for Failed inbound fax
Looking forward to have all notification for fax transactions(inbound and outbound, failed, partially received or success)
5 votes -
Accessing Company Directory by just pressing the Directory button
We need to have an option on the Yealink T48U desk phone to access the company directory by just pressing directory button without going to LDAP.
1 vote -
Ability to copy notes into a new text
when I copy and paste the messages won't sendcopy from my notes into a new text
1 vote -
Call Queue custom role
More granularity in Call Queue Supervisor roles via a Custom Role with limited permissions like the below:
- Access to modify Hours Of Operations
- Access to Call Queue voice announcements but
- No ability to modify the members of the CQ
Currently there are two options
- Access to Call Queue messages only or full access.20 votes -
Team event calendar
Please add a team event calendar to the Mobil or iPad app like the web page has -very hard to see what is going on specific days without a calendar view.
1 vote -
Dial by Name Directory - Allow custom voice recording & disable it confirming extension number
Allow the recording in the dial by name directory to be customized.Also allowing to disable the confirmation of the users extension, as they might not want to give out their extension number
2 votes -
Text Preview
Show more preview text like in the phone desktop version. I want to be able to read almost all the text before I open it up. We have multiple people monitoring our main phone number and it would be easier to know if a text pertains to that person before they open the text to read it fully.
1 vote -
Disable changing caller ID on user extension level
A feature in web portal to list a user extension if they are allowed to change their outbound caller ID number on their respective user extension.
3 votes -
Restart phones online through the RingCentral portal
Restart the phone without having to go the site location each time it needs to be rebooted.
3 votes -
Anonymous hotline and mailbox for callers
Please make it possible to set up (1) an anonymous hotline and (2) and an anonymous voicemail box. It would be useful to have a phone number and a voicemail box that callers could use to submit anonymous complaints without revealing their phone numbers. Thank you.
14 votes -
Disable wait time in queue when user is on DND
lowering the wait time only lowers the amount of time our admin is able to get to the phone and since she is sometimes not right at the desk she needs a bit of time. 20 seconds is what we need for that. Do not wait doesn't work either because it can't be routed immediately to customer service. and she should have to login to ring central and change her maximum wait time to do not wait every time she is away from her desk or goes on break. Some kind of programmable key, or when she is shown as…
2 votes -
a notification when the queue is full before it will transfer to the right call queue member
The customer wants a notification when the queue is
full before it will transfer to the right call queue member using RC desktop app and Rc Mobile app1 vote -
Add option for the Multi-Site Number to appear on a Dial Pad Caller ID List for all users.
Add option for the Multi-Site Number to appear on a Dial Pad Caller ID List for all users.
4 votes -
Sync the Language preference in the Admin Portal to the RingCentral App
It is much better if the Language we set in the Admin Portal will sync in the RingCentral application without changing the Language of the computer.
1 vote -
integrate with Clixlo
I want to integrate RingCentral with Clixlo. This could add all fo my contacts easily from my CRM - Clixlo to RingCentral and allow Clixlo to use my number for automated texting in Clixlo workflows. Currently, I have to use Twilio to text through Clixlo.
1 vote -
User creation date
It would be useful if the user creation date is also available on the user end in the Admin Portal.
22 votes -
Send calls to Deskphone from Chrome Extention
Hi there,Can you implement the browser extention to connect with my deskphone and every time i click to call a number my the call will be send on my deskphone ?
5 votes -
RingCentral MVP App Feature Like "Allow incoming calls while in a meeting" should be saved in all devices
It will help on managing the MVP settings using only one device; but will be applied to all devices using same login credentials.
2 votes -
Allow special characters when adding a Contact
Would be helpful when Paging to be able to dial 84(page ext.) from a contact list.Also Paging adapter no longer show up in Contact list even if Include Paging Only in Company Directory is checked
2 votes
- Don't see your idea?